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Hold times are long. Customer service reps are rude!! Waiting over two weeks now for a simple can size change and to pick up the green food waste container that caused an ant infestation.
On April 18th at 1:25 p.m. I called customer service to have my yard waste resumed and a container delivered. I finally disconnected the call at 1:40 p.m.!! This is obviously unacceptable...terrible customer service!
Was just looking up their contact info and noticed the bad reviews. Not sure what that is all about they have been a great service for us. Read Full Review on Yelp.com.
They have cool new "the prius of garbage trucks" trucks going through my neighborhood now, that's cool.
But they have the most incompetent customer service/office staff I have ever encountered. Ok,... Read Full Review on Yelp.com.
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