Key City Insurance

(801) 840-9555

3540 S. 4000 W, Suite 220
Salt Lake City, UT 84120

Saturday closed (show)

Monday: 9:00am - 5:30pm

Tuesday: 9:00am - 5:30pm

Wednesday: 9:00am - 5:30pm

Thursday: 9:00am - 5:30pm

Friday: 9:00am - 5:30pm

Saturday: closed

Sunday: closed (hide)

40.695465 -111.98681

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MON 9:00am - 5:30pm TUE 9:00am - 5:30pm WED 9:00am - 5:30pm THURS 9:00am - 5:30pm FRI 9:00am - 5:30pm SAT closed SUN closed
Description: You become part of our insurance family at Key City. As an independent agency, we work with you and for you. We connect you with the finest carriers chosen to meet your unique needs and budget. We have two locations specializing in car, home & renters insurance, one in Salt Lake City, formerly Allgrunn Insurance, serving West Valley City, Sandy, West Jordan and surrounding areas. Our other office is located in St George serving Cedar City and the surrounding areas. We are an independent agency with the customer in mind. We have relationships with dozens of insurance companies, allowing you to get the right price with the right service.

Additional Contact Information

Fax: (801) 965-0908

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Key City Insurance (801) 840-9555 - 3540 S. 4000 W
Key City Insurance (801) 840-9555 - 3540 S 4000 W Ste 220
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Better rates than online, good service.

by Satisfied , 11/04/2012

Better rates than the highly advertised companies you see all the time. (Amazing how much cheaper things are when the company isn't spending millions on ads with talking lizards.). I checked the online sites and they are way more expensive than what Allgrunn insurance found for me, with the same coverage.Nice people, I've never had any problems getting them on the phone, very friendly in person.

excellent customer service

by mary mccluskey , 06/05/2012

excellent customer service/personable agents

Great service!!!

by DJ , 07/27/2011

I've had my insurance with Allgrunn for the past 10 years. I went to look up their number on dex and was bothered by the negative comment I saw there. I love the people who work there and they have always treated me with respect and in a very friendly way. They've gone out of their way to find the best rates for me year after year. They obviously want and more importantly, want, my business.I would recommend them to anyone (and have . . .)

Response from Business - 2012-05-01 13:44:49
Thank you for taking the time to give us your feedback. We will do our best to continue giving you and all of our clients the best service possible.


by styrafoam , 07/27/2011

Just got a great deal, and it was quick too.

Rude personnel

by the guy you hung up on , 07/06/2011

I called and this company was highly rude. I will do business with their competition instead.

Response from Business - 2012-05-01 13:40:50
I am so sorry this happened. We may have been having trouble with our phone system as we upgraded to make ourselves more available to you. We hope to have fixed any such problems. Please don't hesitate to call back and we will do all that we can for you.

Absolutely awful service

by Disappointed , 08/09/2011

I was looking for an insurance agent who would be upfront and helpful with this mess that we call buying car insurance. What I got from this company was a quick quote disregarding any of the things that I actually needed, like more than the absolute minimum liability insurance offered. When I tried to get another set of quotes with the coverage that I actually needed, this company did not return my e-mails and put me on hold endlessly. I would definitely NOT suggest this company. The point of having an agent is defeated when they cannot even return phone calls or e-mails at the onset. I hate to think how they would behave in the case of a real emergency or accident

Response from Business - 2012-05-01 13:37:48
We are extremely sorry to hear about your experience and will use this feedback to better our service. Thank you for letting us know where we can improve your experience. Please feel free to call to give us a more detailed report of your experience.

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