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Reviews

CB
Christie B.

12/02/2020

Provided by YP.com

They helped me and yesterday they helped my grandparents yesterday I'm so thankful for y'all's fast an excellent service

NG
Nancy G.

08/20/2018

Provided by YP.com

Excellent service from start to finish. Techs were so polite and answered all my questions and cleaned up very thoroughly when they installed my new 2 ton a.c. unit. Price was great and I would highly recommend them.

AS
Alice S.

08/08/2017

Provided by YP.com

I have been with this company for 30 years They always take care on me. And never leave me hanging. Summer or Winter. I just had a new heat pump put in today. Could not ask for better. The men are away very nice.

DS
Debra S.

03/28/2017

Provided by YP.com

Josh Tramble of All Year was AMAZING, and went above and beyond what any company would. We had a disaster with A DIFFERENT company who installed our HVAC system 3 years ago. They wired the overflow switch for the condensate system backwards so it didn't sense there was water in the pan and shut the system down as it is supposed to do. And the system was in the attic! Imagine the mess when the pan overflowed into the bathroom below. Needless to say, I did not want to call the company who installed it to assess what the issue was with the 3 year old Trane Heat Pump/dual fuel system. I was referred through a trusted resource to Josh, who rearranged his schedule to come out, even though it was mid summer on a hot day with stacked up service calls. He quickly diagnosed the issue, showed me how the install was done incorrectly, causing water to collect and then blow back into the ductwork, soaking the insulation. To complicate matters, the switch that was there to catch this type of issue was wired backwards!! He gave me a quote to fix all of it, but recommended I call the original installers of the system to discuss their obligations to us. The original company agreed to fix it all at their cost and to install everything to manufacturer's specification. I am now signed up with All Year for yearly maintenance and could not be happier with their honesty and customer focus. I HIGHLY recommend them.

KP
Keith P.

07/28/2016

Provided by YPmobile

I called all year heating and cooling because my Airconditioning was not working as well as it used to! They came to my house to inspect it and said it needed freon! They charged me $200 for one pound of freon! And my Airconditioning showed no improvement! I called them back to have someone come do the job I had already payed them to do and they said they were going to charge me again! When I objected to paying twice for the job that wasn't done the first time they told me I needed to call someone else! Bottom line is they do shoddy work and don't stand behind their work! My problem was misdiagnosed and they charged me for something I didn't even need then refused to take care of their mistake! I will never ever call them again! And if you have an Airconditioning problem I would suggest you call someone else with less incompetence and more integrity! I wanted to choose a zero rating ( actually negative would be better ) but was forced to choose at least a 1!

LB
Lonnie B.

03/29/2016

Provided by YP.com

Our heat pump went out in 2015. My wife and I have owned 31 homes since we were married. So we have used a lot of different heating specialist over the years. We tried All year Heating and Cooling in Kernersville. We got one of the best units available at what I thought was a good price. They were the best we had ever been associated with. Not to mention, our electric bill dropped an average of $30.00 a month. Great company, great work, great follow up. LWB

WJ
Wanda J.

03/23/2016

Provided by YP.com

Mh family has used all year for at least 15 years. They have been wonderful service professionals. They service my mother, sister and myself. I would highly recommend using them

J
jtoribio

07/25/2013

Provided by YPmobile
The Best

I have seen a couple of negative reviews about All Year Cooling & Heating but my story is that of complete opposite. When I called to ask a few questions on pricing and how they could help my with my A/C since it was broke at the time and about 90 degrees in my house they stated how busy they were but without a doubt could service me at 7 pm of course after hours !!! :) the tech came out serviced my unit got me up and running in about 30 mins. Also the girl in the office named Jennifer went out of her way to make sure that I had service same day she made it happen !!!! I would recommend these people to anyone !!!! Thanks Jennifer for putting me and my family first !

J
jessicacarter79

04/24/2013

Provided by YP.com

I worked at All Year for many years. I quit in 2008 because of all the shadiness of the owner David Smith and his employee Anita Sowers. I was night manager and had to reprimand an employee for wearing untasteful clothing, when I did so the lady's feelings got hurt and she went to Mrs. Sowers and said a lot of untrue things. Instead of taking my side (manager) they took the girls side who had worked there a mere 2 months "maybe" and I had worked there YEARS! Well that was the last straw for me. Not only are they unprofessional, I had to order many parts, well I would get pricing from Companies, and then they would jack the cost up at least 30 dollars or more, and some companies would say this is for shipping yet shipping was only a few dollars. I had seen the price inflated as much as 100.00. Also their service contracts mean nothing. They say the customers who buy them get top priority, and 24 hour maintenance calls, UNTRUE! They NEVER went out on a call after closing!!!!! and throw top priority out of the window when it comes to a customer who is new and paying that day. (even though existing customers had paid good money for the contracts) I cannot tell you how many complaints and people who wouldn't renew their contracts because of the lies! I begged my younger brother not to go to work for them and he did anyways. Well, needless to say he had a lot of problems with them as well. Seen a ton of shady things, (he was installer helper and I worked in the office). He finally got fed up and quit. About a week ago he really was in a hard spot and gave them a call to see if possibly could make some money and return to work for him. Mr. David Smith (owner) rehired him. Well 2 days in, David Smith started bad mouthing me, and our whole family, although he didn't personally know us. (Jake, and I had been the only ones employed by him). He said we were all "the naughty word for poop". Jake defended us and he quit again. My last check which was mailed to me also didn't include all the UNPAID commision I worked hard for! Those are just a few experiences I have had, but I could go on for a while..... nasty words, racism, sexual harassment....etc.... (being stupid for needing a job and these things went unreported) So in all I would BEG anyone to go to another company! This company is GARBAGE!

02/01/2011

0 out 5 Stars

This company diagnosed my elderly grandparents HVAC system and reported that the system was not repairable. We decided to get a second opinion and learned that the lube ports on the fan had not been greased for years. AllYear had been conducting yearly maintenance on the system since it was installed 10+ years ago. The greasing of those ports was part of the service that they had been paying for. (Strike 2) Long story short we went from $6200 to a $160 service call. To add insult to injury, I learned that none of the bolts had even been touched during the original diagnosis. I high recommend that you shop around, I found out that based on our experience, there was a better option

More Business Info

BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: 336-993-3087

Fax: 336-993-3087

Services/Products
Heat Pumps Installed And Serviced, Air Condition Systems Installed And Serviced, Oil & Gas Furnaces Installed And Serviced, All Major Brands Serviced, We Can Warranty All Brand
Brands
Goodman, Rheem-Ruud, trane
Payment method
financing available, discover
AKA

All Year Cooling And Heating

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Categories
Heating Contractors & Specialties, Air Cleaning & Purifying Equipment, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Furnaces-Heating, Geothermal Heating & Cooling Contractors, Heat Pumps, Small Appliances
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