All-Tech Services

Appliance - Heat - Air - Refrigeration Owner Verified

DexKnows Rating: 3.0 stars (8)

8813 2nd St Nw , Ste G
Albuquerque, NM 87114

35.182009 -106.6200552

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Not for me

by Smart-with-my-money , 07/14/2010

$79 just for them to come out and evaluate the problem. If you hire them you still pay the $79 tech charge. I just hung up and kept looking.

Excellent Service

by Melissa , 09/15/2010

I called All Tech Service to get my refrigerator repair. They answered the phone politely and they came out the same day. The technician was on time and he explained my repair very clearly. I was so impressed by their professionalism. I will recommend them to all my family and friends

Customer Service A+

by Dave R , 09/22/2011

All Tech Service is A+ in customer service. I was told that the technician would be at my house in a two hour time frame and he was. He contacted me before coming to my house, showed up in a clean uniform and a lettered van. I was polite and answered all my questions. I gave me a repair quote and repaired my refrigerator right there and it was done. I will referred all my friends to them. CALL THEM TODAY!

Answer Phones....WAY TO GO!

by D. Smith , 05/16/2013

A service company that actually answers the phone. Thank you All Tech Service for putting your customers first. You answered your phones in a quick friendly way and I got same day service.

Very dissappointed!

by Mr. P , 09/24/2013

arrived late stayed 20 minutes and charged $160 for flushing a hose out ! What a RIP-OFF!


by Debbie , 08/19/2014

A business that actually answers their phone. The dispatcher was friendly and clear about the service charges. I had my washer repair in a quick manner. I will recommend All Tech Service to everyone. Thanks!

Beware: Initial Diagnostic fee of $75 is a deceiving scam

by Ben R , 01/21/2014

Beware: Initial Diagnostic fee of $75 is a deceiving scam. Lesson learned: don't sign anything unless you fully agree with charges. When I called for help with my microwave, I was told I would be charged $75 for the initial diagnostic inspection (just like a car dealer). I was told that before any repairs were done, I would receive a quote for the additional services. Also, I was told that the $75 would go towards any quoted repairs. None of the above occurred. The repairman / tech noticed the problem immediately upon opening my control panel and made the fix in 5 minutes. He then told me he had to charge me $150 for the services as directed by his office. He felt bad about the charges, but I told him I would sign his paperwork and talk to management as he said they were reasonable people. I called them immediately and asked them to adjust the charges but they said they couldn't do anything until their manager was in the next morning to review the request and talk with the tech. That night they processed payment on my card - before the next morning when they said I could speak with their manager. It then took me two weeks of calling All-Tech every 3 or 4 days and leaving a message to talk to the manager who never returned my call. Finally, I called in again, and they let me speak to the 'manger' who was simply unreasonable and ignored my request. Never doing business with these guys again and I'll make sure to contact all my contractor friends as well.

DO NOT rely on AllTech

by Rez , 03/09/2014

I paid $75 for them to come out and look at my dishwasher months ago. The tech couldn't figure out the problem, said he would do some research and call me back. Never heard from him again. Called the office 3 times and asked to speak to owner who was conveniently never available and still to this day has never called me back. The sure cashed that $75 check though. I wouldn't give them a single star but I have to or else it won't post this review.

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