Very comfortable experience by
Don't let any negative reviews set you back from going to this office. I saw Dr. Canova and she put my mind at ease. I had no problems with the front office staff. Perhaps these negative reviews are from a few years back. And for the people who were late and were turned away...........5 minutes late is one thing, but 25 minutes is like 2 appoints for a doctor. Do a drive by the day before so you know where you are going.
Rude & Nasty by
I drove an hour to get to their office and got lost so I was 25 minutes late. Upon arriving I was told, sorry, you can't be seen now. How many times do you arrive at a doctors office and wait for an extended period of time? They tried giving me another appt. 2 1/2 hours later with a doctor I didn't even want to see which would mean I'd have basically wait there cause by the time I drove home, I'd have to drive back again. I kept apologizing and saying please, I drove all the way here and it's not like I arrived late on purpose but the woman was just like....sorry, we give you 15 minutes past your appt. time and if you aren't here by then, then you can't be seen. I mean I understand I was late but the woman was so rude and nasty to me. I will not be going back to this office again.
Staff is terrible borderline Rude A-holes by
This has to be the worst and rudest medical office I've ever seen. These people really need to watch Patch Adams because there customer service skills suck and take pride in being most unhelpful.
Carol K -
Dr. DeFalco recently did my surgery. She did a wonderful job. The office visits which lead up to my surgery were informative. Dr. DeFalco took time explaining all of my options and what I could expect with the surgery. Very satisfied with the entire group of drs.
Very satisfied by
Karen T. -
Yesterday was my first visit and must say I was very pleased! It was worth the ride from Ogdensburg. Kelly Murphy is an absolute doll and I would go to her again!
Love Dr. Canova by
I am very surprised to see any negative reviews on here. I have had a few issues over the years and Dr. Canova has been the absolute best. She always takes her time with me and has the best attitude. She explains everything and makes sure I understand it. My sister also has seen Dr. Canova in the past and had problems with her pregnancy...My sister only has positive things to say about her as well. I would go to no other doctor....I am so sad that she does not deliver babies anymore.
Go to Canova. by
review in nj -
Dr Canova is the best there. I think DeFalco is the redhead and she has absolutely no bedside manner at all. Some of the staff out front are rude. My advice is see Canova, avoid DeFalco , and ignore the receptionists.
A Wonderful experience by
Kelly W. -
I recently visited this practice for the first time. I immediately felt comfortable. The front desk ladies were warm and welcoming. The assistant who intiated the exam was very friendly and kind. Kim was awsome! She was very thorough and took her time documenting and reviewing my medical history. She educated me with risk factors pertaining to my family history which prompted me to dig deeper into it.I have seen two other GYN's since moving to the Warren County area in 2008 and this is by far the most comfortable I have felt. I do not know any woman who likes having exams / consults such as these; however, All About Woman helped ease that dread.I plan to continue visiting All About Women for any of my GYN needs.
Looking for a new Doc. by
I have been going to this practice for about 4 years. I've seen almost every doctor. They have switched my birth control 5 times, refuse to look further into my condition, and have no bedside manner. This last time they gave me a different diagnosis than any other previous visit, but telling me "this is what's wrong, and there is nothing you can do about it". I left in tears. Looking for a new doctor now.
Highly Recommend! by
I'm new to the area and pleasantly surprised at what a nice office this is. The staff was friendly and the midwife I saw was so nice and spent alot of time with me for my appointment. Would recommend to my family/friends!
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