five weeks, a handful of "fibs" and me with a torn hose.. by
Well, I guess I'll begin on a positive, and that's this; for the month Mel will keep your car he's really easy to talk to and courteous. But long story short- I was quoted five weeks later as needing " a new turbo" "yours is shot"- and quoted 1700$+ for the replacement- and that quote was with a USED TURBO(you don't replace a unit that spins 100k rpm w/ another used unit)!! feeling totally bummed and confused I told Mel that seemed really pricy and I can't afford that. A week later I ordered a new turbo for 100 bucks more that the 300 he wanted for a used one, called mel- he said that since I had my own parts there would be a bump in labor cost and it would still cost over a 1300$'s!! (turbo replacement on a saab 900se is about a 3 hour job, four at max). Thinking again I was being gouged I took it to a private mechanic, THE NEXT DAY he calls me to inform me ITS A TORN HOSE on my intake, and that he can find NOTHING wrong with my turbo- Mel either lied or planned on selling me my own turbo back for the cost I payed for the car! 3 months, 1000$ bucks, 70 of which is in Mels pocket for a diagnostic that never happened..A diagnostic is a multi point inspection not a quick eyeball scan and a hand written b.s. note almost six weeks after the fact. If time, or money matter to you skip this shop, he's milking the concept saabs are hard to work on, wrong, pre 2000 cars are very similar to most VW's and and audi's and post 2000's cars are 99% GM!
It's all about the customer! by
Finally!A car repair shop that will do all they can to help a customer. I wish I had found this shop a long time ago.I have driven a Saab since I was sixteen. The cars are great, yet I never fealt like somebody had my back till I met Mel and the folks at his shop on Chestnut! From the service writers to the lot boys, you feel well taken care of.They fixed the stuff that needed fixin, and pointed out the things we needed to plan for.That feels good.
9 Sept 10 Compressor Replacement by
My compressor was acting up, and it being an essential part of the engine, Red Noland SAAB was out to charge $1780 before taxes for the repair. I looked up Mel and All About SAAB repair in Colorado Springs and they took care of the repair in a day and a half at a fraction of the price, almost half off of what Red Noland would've charged me. Give these guys a shot if you need SAAB repairs, I don't htink you'll regret it.Mat
Not really sure about this place by
I have so many mixed emotions about this place. It took him 2 weeks to diagnose my car. Then another 3 to fix it. After 5 weeks I was so happy to have my care back, however 1 block of getting home, the same problem occurred that I had just paid $1,500.00to have fixed. Mel is not very good about keeping you updated on the status of your repairs. Though I do value my lunch hour, he seems to always be on very LONG lunches everytime we have an appointment to either drop off parts to him, pick up our car (which has been 4 times now), etc. The only time he kept a schedluled appointment with us is when we were going to pay him. This shop is slow. Also note that the bill will be much more than the original quote. There was a price difference of $300.00 between our phone call to ask him the amount were were charged and the 30 minutes it took us to get to the shop ?????? The upside is that he allowed me to use his personal car for the duration of our repairs. That was very generous of him! I do
Finally a mechanic I can trust by
After years of going to the dealer for my Audi A4 for repairs and paying ridiculous charges even when just needing an oil change. I found Mel's All About Saab Repair. He works with you and takes care of you as he would like to be taken care of. I am early on in the experience but so far have recommended a friend to him already. I find his service and prices to be great.
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