Albuquerque Custom Tint & Glass provides a range of auto, residential and commercial glass solutions, and we specialize in custom tinting. Our Panorama films help protect against UV rays, glare and breakage. The films also increase energy efficiency
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Reviews

D
dougyp

02/22/2013

Provided by YP.com

I recently took my vehicle to albq custom tint to have my windshied replaced. When I arrived to pick up my vehicle all of the molding at the bottom of the windshield was broken/cracked. The vehicle is 3yrs old and there have never been any signs of wear to this molding. I was told that they would not fix the damage because it was not their fault. I wish I would have read their reviews before taking my vehicle because another customer had damage caused to their vehicle and the company denied the claim. I would not trust this company to do any type of work on my vehicles ever again. If you do take your vehicle to this company I would recommend taking pictures of your vehicle and doing a thorough inspection after because I found the damage myself they did not tell me about the damage they caused.

MG
M G.

08/07/2012

Provided by YP.com
Decided to use this business e...

From their response below they are still denying what they did and when I originally spoke to them about the scratch they denied there was never a scratch in the seat when the car left their business and from their response they are claiming the scratch was already there. How contradictive! The dealership fixed it because they know how to treat their customers with respect! Yes the car was a used car but was in impeccable condition, the whole reason I purchased the vehicle! Also for the disinformation that the business claims that they never heard from me again is totally untrue we spoke on several occasions with them denying it over and over again, in which I finally had to call the dealership to recommend a business to fix the seat, this is when the dealership told me to bring it in and they would just take care of the scratch so I would not have to deal with this busniess anymore! READERS PLEASE READ REVIEW BEFORE TAKING YOUR VEHICLE TO THIS BUSINESS:

Decided to use this business even though I knew nothing about them. Took vehicle in to tint windows, when I got the car back I noticed a scrape/cut on one of my seats. I knew this was not there before because I had just inspected my vehicle & had the dealership, fix all the little things I wanted done. I surely would have noticed this scrape/cut on my seat & would have had the dealership fix it free of charge. So therefore, there would be no reason for me to accuse this business of this incident, not to mention avoiding the hassle of dealing with this problem. So of course they denied it was their fault which I knew they would. Any reputable business would have just fixed the mishap, things like this happen, fix the problem, move on, but they would just not take responsibility for what they did and we all know any GOOD business would certainly have done so. Also my trunk was searched through, I suppose they thought I wouldn't notice what they took from it.

claimed iconBusiness Response03/08/2012

Well I would first like to thank her again for bringing us the business. However the car was a used car a couple of years old & when our employees brought it into the garage to begin the work they did bring it to my attention that there was a tear on the back of the seat. The tear was glued together as if someone previously tried to repair it. I assumed the customer was aware of that. So informed my employees to go ahead & tint it. When the customer called & accused us off tearing it, I informed her that we have cameras & if she wanted to come in & review them she may. The customer refused to do so . I never heard from her again & I am shocked to read this review..we run a good honest business & if we were responsible for the tear we would have Gladly fixed it. I believe when she informed the dealership that she bought the vehicle from they fixed it for her. This leads me to believe the dealership is the one who tried to glue the tear back together in the first place. Our strive is to do quality work and keep every customer happy.

This listing has been claimed by a business representative.
J
jenniferzapien

03/04/2012

Provided by YP.com
hey i was just wondering what ...

hey i was just wondering what you paid pre window at this place

More Business Info

BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
  • Windows
Brands
Auto Glass, replacement
Payment method
master card, visa, amex, discover, all major credit cards, no credit cards
Neighborhood
Wells Park
Category
Glass Coating & Tinting Materials
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