PHOTOS AND VIDEOS (1)
Great job by Josh!
by Cynthia , 05/08/2014
Josh did a great job servicing our equipment this week. He was very courteous, professional and knowledgeable. Upon learning that we needed to replace our 18-year-old unit, we then had the pleasure of learning all about newer systems and their advantages/disadvantages from Justin.Thank you for your great service.
Fast, punctuate, honest work; cost could be lower
by XZ , 02/01/2014
Our furnace stopped working on a snowy day when the temperature dropped to single-digit. I called AHA in the evening but unfortunately they could not come out because of the snow. The tech came next morning and said the blower motor was malfunctioning. It would take a few days for the new motor to come in. It was a difficult week with temperature in the teens everyday. Fortunately they called as soon as the motor came in, which was five days after the first check, and one day before the original appointment for the motor installation. The installation took only 20 minutes and my furnace started working right away. What a blessing to have the heat back on!For both appointments I was given a 2-hour window. The tech called about 30-40 minutes in advance to make sure I could get home from work. The second time, I called just before the scheduled time window and was told the tech would come after another customer. It was nice to have the information so I could run some extra errands.I was charged $94 for the first visit, then $428 for the motor replacement. That was my only complaint: The $428 flat rate for the motor installation seems to be high. The motor itself (parts) can't be more than $100 according to amazon, so the labor and installation was three times as much. If I had half a day of time I could try DIY. But I have 3 young kids and I work full time. I spent all my evening to make sure the kids don't bump into the space heater that I borrowed from the neighbor. That meant no time for me to study motors. In this sense, one can say the $428 is well spent. However, one could evision the possibility of having the first $94 tech fee waived if I choose to have AHA installed the motor at the end. Or, the cost could simply be lower. Or, they can offer a coupon for my next service, etc.
Service with a smile
by Restoringautos , 05/17/2010
At 2:30 AM on Sunday morning our a/c unit stopped. We have had out of town quests for a week and now without A/C. Albemarle Heating and Air by Monday morning returned our call and scheduled the repair call today. What fantastic fast service.
AHA is GREAT!
by AHA-Loyal , 08/04/2011
I moved back to this area in 1995 and selected Raintree to build my home. Raintree had Albemarle Heating and Air install my system and I continued to have them perform my yearly maintenance. The personnel have always been courteous, knowledgeable and very professional. In 2009 I decided to have a new system installed. I did the comparison prices and personnel with other companies, but I knew I could always depend on Albemarle Heating and Air with my past experiences to do an excellent job so I selected them. I have also referred AHA to others.
by AHA-Yup , 08/04/2011
I had an old heat pump and continuously had problems/issues. Albemarle Heating and Air was great in servicing it and telling me what they had to do in order to make it work properly. I decided to get a new system and it was suggested I use Albemarle Heating and Air. They did a wonderful job and I look forward to continued business with them. I will definitely recommend them to all my family and friends! You should TOO!!!
Replace Heating and Air Conditioning
by Heatingand Air Conditioning , 08/31/2011
AHA did a superb job. They arrived when they said they would, they laid covers to protect carpets and floors. In my case, they had to replace all the duct work as well as the units in an attic without flooring except around the unit. Getting the unit up the pull-down steps was no easy task. What impressed me the most was that after about five months, they asked to come out and inspect the units to make sure they were working properly and to make any necessary adjustments.
Great Company - Great Work
by happy customer , 08/31/2011
I had AHA do two jobs for me: one adding ductwork to the entire basement at my old house and the other supplementing the ductwork at my new house. In both cases, i was very happy with the work they did. The sales people, assessor and installers were all very professional and completed everything on time and on budget. I would highly recommend them for your HVAC work.
Fast, easy and professional
by Bob , 09/06/2011
After checking with several recommended sources for a new heat pump, we picked AHA because we had confidence in their proposal - Tim seemed interested first and foremost in recommending only what we really needed - and the financing worked for us. They were on time, professional, neat and clean with an absolute minimum of interruption. Months later, the system is operating just as we hoped it would.
Good people - Great product (Trane)
by Jennings , 09/09/2011
My old system was on its last leg, so I knew I had about two months to shop around for a new system. After contacting 5 different companies and taking my time to compare apples to apples, it became very clear that for price and continued service and warranty AHA was by far the best deal. The personal (office - sales - installers) were all very courteous and professional. The real benefit has been a lower utility bill each month. I highly recommend AHA.
Every employee at AH&A is..
by Kaki , 08/23/2011
Knowledgable, organized, courteous, patient and willing to go beyond just average; it was a pleasure to have them work again in our house! Tim figured out what our house needed and Jason and Matt removed the old and installed the new. They were frustrated by some challenges our older home presented, but they stayed, on a Friday, until after 7:30pm to make sure the unit preformed correctly. Carlos and Carole, a service team, came back a couple of weeks later to do a check up of the system and made a few minor adjustments to accommodate my particular needs -- very helpful. Thank you AH&A for continuing to hold high standards and still be affordable.!