Airtech Mechanical Services Inc

(252) 636-5841

153 Two Lakes Trl
New Bern, NC 28560

Saturday closed (show)

Monday 7:30am - 5:30pm

Tuesday 7:30am - 5:30pm

Wednesday 7:30am - 5:30pm

Thursday 7:30am - 5:30pm

Friday 7:30am - 5:30pm

Saturday closed

Sunday closed (hide)

24-Hour Emergency Service Available

35.118172 -76.969389

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We Service All Brands & are IGSHPA Certified Geothermal Installers

24-Hour Emergency Service.

MON 7:30am - 5:30pm TUE 7:30am - 5:30pm WED 7:30am - 5:30pm THURS 7:30am - 5:30pm FRI 7:30am - 5:30pm SAT closed SUN closed

24-Hour Emergency Service Available

Description: Airtech Mechanical Services, Inc. has over 30 years of experience providing sales, service and installation of heating and air conditioning systems in the New Bern, NC, area. Our HVAC experts specialize in geothermal heating solutions, and we service all brands. With our 24-hour emergency service we'll always be there to keep your heating and cooling in good working order.

Our residential and commercial services include:

• Geothermal and Heating
• Air Conditioning
• Humidifying and Dehumidifying
• Ventilation

From complete installations to repairs and remodeling, Airtech is your fully licensed option in New Bern. Brands we carry include Carrier, Bosch, GeoComfort and Maytag. We accept Visa, MasterCard, and have financing available.

Call Airtech Mechanical Services for same-day HVAC service!

Category: HVAC Contractors|Residential HVAC and Insulation|Residential HVAC Contractors

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Terrible Technicians

by Matt Spirko , 01/06/2014

Had an issue with system going into failure mode. Called and technician came recognized Carrier Infinity system and declared he was sent to school but did not know how to get error codes .I showed him but he had no knowledge of how to interpret the error codes. Looked at codes and stated since we were not having issues at that time he would check with his boss Willie and let overnight tech know of potential problem. As the tech left he said we would not be billed but we received a service bill. Called spoke with office manager and service manager Willie but got nothing but run around . Apparently they do not read or believe their own mission statement or values with respect to customers. After an 8.5 year relationship we will no longer consider Air Tech for any heating or a/c needs as they have broken their trust as well as forgotten their values of looking at things from a customer viewpoint.

Disappointed with service

by Former New Bern customer , 09/02/2013

We had trouble from day one of installation. Airtech would not answer calls and wound up refusing to come out and see the problem. We called the manufacturer and they said they could not do anything but reccomend another installer. I have since used another local installer to finish the job and have been very happy with them. Do not use Airtech.

Response from Business - 09/11/2013
I have reviewed this with my service department and we cannot recognise any situation where we have not responded. Please call me directly at 252-636-5841. Patrick McKee

View all reviews for Airtech Mechanical Services Inc