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Reviews

O
outland177

07/30/2008

Provided by YP.com
It's Just Awful

Note - this office moved to Irvine (same review posted for the Irvine office)



I paid $1,300 for my membership based on the premise that I would receive over 14 "quality" dates during a 12 month span. A year later, I had only received 5 dates despite voicing frequent concerns to their staff. Over the course of my membership, the staff gave me several excuses in efforts to justify why I only received 5 dates: 1) It was an oversight by their staff 2) Not enough staff to properly service their clients 3) Recognized they did a bad job but "they're trying to do better" In addition, I was twice matched with someone of an ethnicty that was not listed on my profile, yet IJL attempted to charge these dates as part of my contract. Their staff was irresponsive to my refund requests, but I persisted and was able to get a pro-rated refund despite their statements that they do not provide refunds to their clients. Their company should be renamed "It's Just Awful".



A good friend of mine was a client of "Table for Six", a major competitor of theirs in the LA / OC area and he has informed me their service is just as bad.

O
outland177

11/08/2007

Provided by YP.com
It's Just Awful

I paid $1,300 for my membership based on the premise that I would receive over 14 "quality" dates during a 12 month span. A year later, I had only received 5 dates despite voicing frequent concerns to their staff.



Over the course of my membership, the staff gave me several excuses in efforts to justify why I only received 5 dates:



1) It was an oversight by their staff

2) Not enough staff to properly service their clients

3) Recognized they did a bad job but "they're trying to do better"



In addition, I was twice matched with someone of an ethnicty that was not listed on my profile, yet IJL attempted to charge these dates as part of my contract.



Their staff was irresponsive to my refund requests, but I persisted and was able to get a pro-rated refund despite their statements that they do not provide refunds to their clients.



Their company should be renamed "It's Just Awful".



A good friend of mine was a client of "Table for Six", a major competitor of theirs in the LA / OC area and he has informed me their service is just as bad.

More Business Info

Hours
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Neighborhood
Irvine Medical and Science Complex
Other Email

Categories
Computer-Wholesale & Manufacturers, Computer & Equipment Dealers
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