by asdf , 11/02/2012
Stayed at the Fitzgar Inn and asked for a taxi at 5:15 am to take us to the airport, we are corporate pilots. At 5:25 we called to inquire where the cab was, told 5 min away. At 5:30 called again, they said any minute. 5 minutes later, so at this time 20 minutes late, the cab arrived. There was the driver and a clearly drunk man in the front seat. He appologized for being late, that we (the drunk man) was the owner of the cab company, and he'd have the driver take a few bucks off the fare. We told him we needed to go to Monoco Air, where the small aircraft are, at the airport as we were pilots and had a flight to take. Turns out we had to drop off the drunk guy first, adding to our time. Then the driver tried to drop us off at the terminal at the airport. We told him, again, we needed to go to Monoco Air, but he had no idea where that was. So we had to give him directions off our phone. While the driver did not charge us, after we asked to take more than "a few bucks off", it was still completely unprofessional and made us late for getting ready for our flight. Horrible service, will specifically request NOT to use them in the future.