Aero Energy

Our soil, our oil. Owner Verified

DexKnows Rating: 2.0 stars (7)

(717) 624-4311

230 Lincolnway E
New Oxford, PA 17350

OPEN NOW

Tuesday 24 Hours (show)

Monday: 24 Hours

Tuesday: 24 Hours

Wednesday: 24 Hours

Thursday: 24 Hours

Friday: 24 Hours

Saturday: 24 Hours

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39.865135 -77.050934
http://www.dexknows.com/business_profiles/aero_energy-b26024

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Description: Aero Energy is your source for home and commercial energy solutions in the Carlisle area. We've been providing our service to families and businesses for over 79 years. From propane and oil to air conditioning and water heaters, Aero Energy is here to meet your heating and cooling needs.

You can rely on us for reliable and cost effective products and services:

  • 24-hour emergency service
  • Fast propane delivery
  • HVAC sales & installation
  • Generators
  • Tank refurbishing

    We take the worries out of propane and oil service. With our automatic delivery program, you won't run the risk of running out of fuel on a cold winter night. Combined with our budget payment plan, which averages your annual use to a stable monthly payment, you won't have the headache induced by a seasonal rollercoaster of fuel costs.

    Call Aero Energy today for a free estimate.
  • Payment Methods: Cash, Debit Cards, Discover, Mastercard, Personal Checks, Visa
    Area Served: Cumberland Countywide, PA Metro;Gettysburg, PA Metro;Hanover, PA Metro
    Products: Heat Pumps, Propane, Diesel Fuel, Gasoline, Natural Gas, Backflow Preventers, Faucets, Propane Cylinder Exchange
    Services: Estimates, Installation, Maintenance, Plumbing Repair, Repairs, Residential Contractors, Leak Repair, Electric Companies, Water Lines, Pipe Repair, Solar Energy, Drain Cleaning, Commercial Plumbing Contractors, Commercial Utilities, Industrial Plumbing Contractors, Industrial Utilities, Propane Equipment Installation, Propane Equipment Maintenance, Propane Equipment Repair, Propane Production, Shower Repair, Sink Repair, Toilet Repair, Gas Pipes, Gas Companies, Water Utility Companies, Commercial Propane, Propane Refilling, Oil Production, Air Conditioning Contractors, Heating Contractors, Geothermal Heating & Cooling, HVAC Engineers, Ventilation Contractors
    Specialities: Air Conditioning Contractors, Backflow Prevention, Commercial Propane, Faucet Plumbers, Gas Pipe, Green HVAC, HVAC Engineers, Heat Pumps, Heating Contractors, Shower Repair, Ventilation Contractors, Water Lines

    PHOTOS AND VIDEOS (4)

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    HK

    by Disappointed , 08/10/2015

    I was charged $166.95 for a service call and inspection that I cancelled.

    RAPED

    by NEVER AGAIN , 03/24/2015

    OVER-CHARGED FOR PARTS......BEWARE THIS BUNCH OF CRIMIALS

    BEWARE-BEWARE

    by SORRY TO HAVE DONE BUSINESS , 03/17/2015

    OVERCHARGING FOR REPAIR PARTS........DOUBLE PLUS....MAY A THOUSANT FLEAS INFEST THERE ARM PITS.....GIVE YOUR BUSINESS TO SOMEONE WHO NEEDS THE WORK.......THEY MOST LIKELY VOTED FOR OBAMA!!!!!!!!! BEWARE-BEWARE .

    2 more tanks and am free!

    by Hello Mason's , 12/25/2014

    I am so fed up with this company. They nickel and dime you to death. Two years ago I had a plastic cap over my oil level gauge on my above ground oil tank replaced and they charged me $176. I looked up the exact same came online and it was a $7 part! So $169 for labor that took 5 minutes and service trip when I live 3 miles away. They charge more than anyone else for oil and propane. I had no idea their rates would be so much more than other local providers.. The money that I have thrown away over the last 14 years with these people!!!! If they own the tanks they will not add you to will call and they must fill to full. It's completely ridiculous and I am slowly moving my propane business to Masons and will soon find another oil provider.as well.

    Unsatisfied Customer service

    by Bridget , 11/20/2014

    I have been with Aero Energy for 12 years and have 3 fireplaces, gas Hot Water Heater and gas backup. I recently called them for service on 2 of my gf, one had a small leak they fixed it. The other fp something is wrong, when you turn it on there is a slight hesitation and a poof sound. They informed me they don't fix or attempt to fix fireplaces. Over the last 10 days I called several places, no one in my area services Desa Intl. fp. I finally call Suburban Propane, talk to the service dept. manager, he knows exactly the problem and can come take a look but no gurantee he can fix it. He is willing to look and tell me what I need to do. However, I am not a customer so I would have to switch my service to Suburban Propane.I call Aero Engery back, that claims to be full service, I have had them for 12 years and tell them I have a chance to save $5,700 instead of buying a new fireplace, to possibly get mine fixed. I have finally found someone to work on my model, however I would need to cancel and switch over my service. They said you signed a contract and grandfathered your rate in. (which by the way the new company still beat their rate by 30 cents on the gallon) I would have $150.00 service charge since I signed the price guarantee contract if I leave. I said this is not of my doing. You said you were a full service company now after 12 years I need help fixing my fp or just looking to tell me what's wrong and Aero doesn't do it. The Aero customer service rep even put me on hold to go to her manager and see if they could waive the 150.00 once she understand. I don't have a choice I have to leave Aero if I want any hope of getting my fp fixed and not replace the old one. He refused and said NO. I am disappointed in Aero Energy! What happen to helping people and customer service. It's all about numbers and profit. Oh and FYI, the tech was nice and when he was checking for gas leaks he even said I have been telling Aero send me to training so I can service fireplaces. Even the gas guy wants to learn but AERO I guess has other plans. I had to pay the 150.00, to get out of the contract. If I can save one person to let you know AERO Energy does not service Fire Places. Good Luck.

    Customer Service

    by Phillip , 01/07/2011

    A big thanks to customer service!!! I inadvertently didn't send in my propane service agreement sheet last year that would keep the propane cost/gallon at a maximum price. When my tank was filled last week, the cost was far more than expected. Customer service faxed me the form and then immediately reduced the cost by 86 cents per gallon. That's a BIG savings. THANK YOU

    HORRIBLE PRICING AND CUSTOMER SERVICE

    by Eric , 02/28/2014

    So I just got raped this week by my "oil company".... Prices almost 30-50 cent per gallon higher than any company in Baltimore. Yet earlier in the year they told me I could not lock in my rate because I had a credit in my account of $600 so I had to get flex pricing to spend it. SHOCKING that my delivery this year occurred when the home heating oil prices reached an all time high this winter. Lets just say SCREW YOU "Aero Energy". I have been buying oil for ~4 years and I could not even get a concession on the price. Or one of those fancy little credits you provide everyone for the most idiotic of reasons. Your pricing makes no sense and your customer service is abissmal

    View all reviews for Aero Energy