Andreya C -
This place is horrible. 90% of the nurses are extremely rude!! One of the vision nurses told my daughter to pick out a new pair because they didn't look good. Come to find out, she said that because if the glasses don't for right they will give you head aches. She failed to tell us that until after we bought them. Instead she told us they "looked bad." They canceled our appointment twice and the third time didn't even have him down for an appointment after we had called an confirmed the day before. I made them take him in. The doctors are all very nice but the majority of the nurses are absolutely horrible. One of them was having a personal conversation on the phone while I was standing there waiting to be helped and didn't even acknowledge me. Would not recommend this place
appointment times are suggestive? by
Jenn W -
We arrived early to make sure we could fill out paper work and Ive all ways been told its a part of manners to show up at least 5 min early to an appointment but if I would have known that the office doesn't share that same courtesy I would have rethought my time frame. we waited over a half an hour and noticed people walking in were being taken back so when I questioned it.... they all acted dumfounded apologetic and promised we would be next.I didn't want to wait any longer so we did leave. went home and started looking for a new office that respected a parents time not just their own. I found vista vision clinic and they not only excepted medicaid they also followed their appointment time. Glad to switch!
Amazing for a first time by
I brought my daughter here for her first ever dental visit, and she ended up needing a couple of caps. The front desk staff were very friendly, as were the dentist and assistants. They made sure her first visit was anything but fearful. The only tense moment came during the capping, when the assistant accidentally hit the button to rinse and sprayed my daughter with the rinse water with no warning. They immediately stopped what they were doing and took the time to make sure she was calm and settled before continuing.Amazing and capable staff, a great environment, and a great experiance all contributed to the five star rating.We will be back! I would recommend them (and have) to anyone I know who is in need of getting their childrens teeth cared for.
Best Place Ever by
Greeley Mom -
I Love taking my kids to Adventure Dental!! They are like family!!! Very well trained and great group of people!!
Don't Recommend This Dental Clinic! by
I took my son to get silver caps in and when we got home and swelling went down i looked at them and they looked totally wrong! mismatching in size and length.... I know little kids cry and yell but they should Not rush into things because of that. Now my son has to go to a different clinic to fix this problem I will not take him there again in the Dental part of the building! If it was done right the first time I wouldn't need to take him twice for the same problem he went in for. I will NOT be recommend this clinic to anyone!
VISION Thumbs Down by
One annoyed momma -
My children had a good visit with the doctor, but when it came time to deal with the front desk and billing dept. it has been awful. They did not bill our insurance, and had to call 6 seperate times, 2 letters, and 3 personal visits to be able to get a staff member to simly input our information in the computer so insurance could pay them. They lost our families business :(
This was my daughters first dentist expereince. I am so upset it was with this awful place. They paint pretty pictures on the wall and put toys in the loby to please the kids, but as soon as they have interaction with your kid it all goes out the window. The nurse took no consideration that my child was nervous and just acted as if she had no feelings at all. They held her down and man handled her the whole time without any sweet voices to comfort her and I was so mad! I had to take my kid and say that it was enough! Im not a mom that codles her kid from what is needed, but that was just over the top and un needed. Also when it came to the quality of work, all that needed to be done at her first appointment, I guess, was a half "butt" job of her brushing my daughters teeth and a somewhat floss job (big whoop) and a dentist to stick her finger inside and look for 5 short seconds and say "all is good, see you in 6 months" and walks away. Never will I EVER go back to a place like that. I will be lucky if my kid ever wants to step foot near a dentist again, they should not be working with kids and need to move their moody attitude to a place where my kid shouldnt have to see their faces!
I brought my two boys here, ages 7 and 4. In our previous dental experiences elsewhere, my 4 year old was EXTREMELY fearful. So I was nervous going and when we got to the office everyone was VERY friendly and helpful. When we went back the assistant was a real sweetheart and talked to my son and told him all about everything she was doing. By the end of the visit his teeth had been cleaned, x-ray'd and checked out thoroughly and not one tear from him! The dentist thoroughly explained everything to me and made sure we were on the same page as far as what needed to be done. My oldest also had a great experience, they treat the kids amazing. My boys actually want to go back!
great office and staff by
Tickled Pink! -
I really love this office! They are kind and compassionate! Everyone is very friendly and always happy to see my kids! Going to the dentist has always been scary but the staff at Adventure make it fun. They are very busy but always take time to answer all of our questions. I would recommend Adventure dental to everyone who has children! Great with all ages!
Thank you for the great care by
My son was hit in the mouth with a baseball bat causing extensive damage to his mouth and requiring 15 stiches inside mouth and down his chin. The dentist and other staff that worked with him that first day after the incident were so gentle and caring. They checked all his teeth and explained everything to him and me. Because of the damage he had to be referred to an oral surgeon to remove a fractured tooth, the first OS they referred to could not take my son for at least a week to 10 days. The receptionist and the office manager both spent about 20 minutes on the phone finding someone to take my son right away ( his fractured tooth broke exposing the nerves and was very painful for my son.) He has to go back again a few more times once his teeth (5) are able to be realigned and a retainer fitted for him, because he is still growing they cannot fit a prostetic tooth in his mouth until he is 18-21, he is now 16. He may need root canal which we will deal with when the time comes, but I do appreciate the care they have given my son. It is nice to know that we can count on them for his care.
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