Used Silver Nitrate On My Two Year Olds Teeth! by
Protective Parent -
These clowns cooked my 3 year old daughter's teeth with silver nitrate. We took her in when she was two, and they were going to treat the broken tooth. I was told it would turn black, and the broken tooth did turn black, and her front teeth also turned black. Now my child looks like she has suffered some type of dental trauma, or her parents don't brush her teeth & we do three times a day. Also silver nitrate is corrosive! Even though they only use 25% out of 100% mixed with water. If you don't know about corrosive elements? I'll give you another example of one. Sulfuric Acid. The FDA does not even validate this type of use of treatment with silver nitrate.After a return visit, of course she was not able to be worked on, as she is too young to have fillings
Darlene B -
My first visit here several months ago was awesome! I was treated professionally and with great courtesy. Every visit since then, I have been greeted with a smile by Stephanie. The dentist is gentle and friendly, as is the rest of the staff. Thank you to all of you at Advantage Dental!
Horrible Receptionist! by
This place is horrible, I had to skip my apt which i called the day before because my dog was on his death bed. Stephanie the receptionist called me and said I wasted all there time and the whole office sat around for a hr with nothing to do because of me. I said I was sorry and her response was "YOU SHOULD BE SORRY" WTF,,,, Which she said to me twice. Then I said I will be coming in to pick up my records and taking my business elsewhere and she hung up on me. I went to get them and she said I had to fill out a form the I told her how rude she was she told me to get out. I said I want my paper work she said she could get it in a few hr, then went to it will be in the mail then to I will NOT be getting them. I asked for her supervisor # she gave me a card and said don't bother calling because it just comes back to there office. Not only did they loose my business but I will be telling people all about this place. If they were wise they would dump her in a second. I have been in the customer service business for over 25yrs and her actions were appalling. If it was not for her I would continue to go there and tell people about it but this was the rudest and so far wrong I can't even believe it.
Bad with Kids... Very Disappointed by
I took my 4 year old daughter into this clinic for her first cleaning and they were extremely rude. At the start of the visit they gave her stickers, blew her up a balloon and told her she would get a princess toothbrush. She got scared once they started and didn't want to be left alone for the x-rays so started crying. After she calmed down and got the cleaning done and seen the dentist they said she did a good job but they took her stickers away, didn't give her the balloon and then they showed her the princess toothbrushes but told her she can;t have one and gets a boy one because she cried and said maybe next time she can do a better job and earn the princess toothbrush... WTF? I will never take my daughter back here, she did a great job and should not have been treated like that.
Walk in clinic day by
miss G -
I had a great experience, well as good as it can get with my teeth hurting..... Not the friendliest receptionist but hey I didn't feel like doing a whole lot of talking with a painful mouth! When I went to the back the staff accommodated my four year old with coloring pages and crayons as they fixed my problem right away. Couldn't have asked for better service and will be back within the month for appoinments for both my child and me!
To be fair by
In reply to the review dated 3-19-13, I took my wife to this walk in clinic on 4-1-13 for a PAINFULL , broken tooth, and she has NOTHING for praise for all the dental staff, I went in EXPECTING a problem, in part because of the noted review, and due to the fact we had NO Ins., and neeed a BIG modification of their selfpay plan, and while the young lady on the desk likely NEVER heard of Dale Carnegie, she was prompt, and professional, and with NO PROTEST, adjusted policy to aid us, so thank you Advantage Dental, and we will be back !
OFFERED AN EARLY WALK-IN SERVICE, SAID 1ST COME 1ST SERVED, 1ST SERVED PEOPLE COMING IN AFTER ME!! by
UNSATISFIED WITH THE RUDENESS -
THIS OFFICE SET UP A "WALK-IN, 1ST COME 1ST SERVED DAY." AFTER I DROVE 35 MILES TO ARRIVE AT 7:30 AM AND WAITED AN HOUR, THEY SERVED OTHER PEOPLE BEFORE ME THAT CAME IN 30 MINUTES AFTER ME. NO FAIR, NOT NICE. WHEN WE ASKED WHY, HOW DID THAT WORK OUT, THEY WERE RUDE AND DID NOT EXPLAIN ANYTHING. I CAN'T BELIEVE THE RUDENESS AND WHAT A GOD COMPLEX. MAKES ME WANT TO PUKE, LITERALLY. THE RECEPTIONIST HAD ALL THE WARMTH OF A BLOCK OF ICE, AND SHE WAS THE NICE ONE!
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