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PHOTOS AND VIDEOS (3)
Wendianne is such a sweetie, and so personable! I have been going there for years now.
by H. H. , 10/01/2012
Personable and friendly. If there is an error, they fix it promptly.
A Cut Above the Rest!
by MaryS , 11/09/2011
Dr Wilson is very knowledgeable and the personal care by far is the best by both her and her staff. The staff is so friendly and helpful and seem to really gel there. I never felt rushed or had a hard time getting an appt. You can really tell they care about their patients.
A great place for an Eye Exam and to take care of our Eyecare needs.
by Joanne , 10/07/2011
I moved to California years ago, but when I'm in Iowa I have Dr. Wilson at Advanced I care take my Eyecare Needs.
Walk in and feel WELCOME!!
by BusyMomToo , 10/07/2011
The experience from start to finish was wonderful! The front desk staff is there to greet you with a warm smile.Dr. Wilson truely cares about her patients. It's nice to get a small town feel here in the big city!
Best Experience ever
by super service , 09/19/2011
I have worn glasses for years, but have never before had such a good experience. The office is warm and friendly, I got in right on the time I made my appointment. I wear contact lenses and I got them in one day. Dr. Wilson and her staff made me feel comfortable, and as if I were the only one there. Thanks Ron, from Urbandale
Super service, am surprised at poor reviews!
by BusyBusyMomOfMany , 09/16/2011
I am very surprised at the poor reviews I read here because this has been completely different than my own experience! Dr Wilson has cared for my whole family with varied eye & visual perception difficulties for over 2yrs now. She has always provided wonderful care, patience in explaining things to both me & my children & great knowledge of our varied difficulties, including Irlen Syndrome (Scotopic Sensitivity) and type 1 diabetes in my teen son.In 2yrs, I have seen her with my family no less than 6 different times & ordered glasses at least twice. EVERY time has been the same, just great.Her staff has been warm & helpful. I picked out a great pair of glasses that came in 2 days later. Nearly a week ahead of schedule!Scheduling appointments has also been quick & easy. She seems to keep her professional equipment state of the art & staff well trained. I would like to see some later hours but otherwise find her office stellar.
good for difficult prescriptions
by lil jodo , 01/07/2009
I have been wearing contacts for 20 years and have always had problems getting a good fit for my prescription. I have severe astigmatism and most contacts don't have a high enough correction for me. Last year I tried a new pair and had problems with them tearing. They ordered new contacts free of charge.######Yesterday I had my eyes checked and the doctor ordered 3 different pairs of contacts for me to try so I can choose the best one for me. No one has ever done that for me before. I am very pleased that she cared enough to order them at the same time so I don't have to keep coming in and having different contacts ordered for the next couple of months.
Very disappointed on the time they close..
by 5pmworker , 04/02/2010
Most working people don't get off until 5pm but they close at 4pm..I guess they don't realize that people have to take it off early from work just to get there. I have to take about 1 1/2 so I can drive and get there to have enough time before they close...Very disappointed..
Horrible Customer Service
by MB , 08/17/2011
We ordered glasses and sunglasses from here.... Both came late, with no apology. When we got the sunglasses the lens were messed up, and instead of apologizing and getting them remade they fought with us and forced us to take them to the lab ourselves. Two days after we were supposed to get the remade sunglasses back they called (after our repeated calls) and said they had screwed up again, and would be in in a week. After a week and a half they called and finally had them. When we picked them up they didn't so much as apologize for the hassle we had to go through. We ended up waiting a full month longer than quoted. I would never, ever return to this business or recommend it to anyone.
can't make an appointment!
by Amazon16 , 11/26/2007
I tried calling several times to make a routine appointment, was put on hold, waited, and not answered when phone rang back. I have been going here for 2 years and am disappointed.