ADT Security Services Inc

(888) 238-5944

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Threatened by an ADT Agent

by 1 , 03/22/2010

A man came to my door late in the evening (~8:30p) and tried to sell me ADT services. I declined and as the man walked down my street he stopped turned looked at me and said in a very threatening manner "you better make sure you are safe." Later another ADT agent came to my door and conned personal information out of my wife.

ADT is good, but choose your local vendor carefully

by AZ Customer , 03/11/2010

ADT is good, but choose your local vendor carefully

Extremely Poor Customer Service

by hggvhoa , 03/04/2010

Our Homeowners Association entered into a contract with this company to secure our clubhouse and gated pool area. They had a smooth presentation in the beginning, but as soon as the contract was signed their customer service became non-existent. They took forever to install the system that still to this day, almost a year later, still doesn't work right and they refuse to stand by their system hardware and installation. At one point, we actually started the process of reporting them to the Better Business Bureau. I would never recommend this company to anyone I know (or don't know). This is a large national company who doesn't care about the customer but rather just making a buck. Our experience has shown that you should stay far, far away from this company. We regret daily having done business with them.

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