PHOTOS AND VIDEOS (7)
by Adam , 10/11/2012
They are on their third attempt at getting my opener to work. I am now just going to hire another company cause I have wasted to much time and money on Action......
Wasted my time
by Ken , 10/04/2012
Sat here waiting for them for 4.5 hours. Did not show. After 4.5 hours I called to ask when they were coming. Guy said he called me but I did not answer the phone. I have been home all morning and got other calls just fine. When I asked why he didn't leave a message when he called, he said that he couldn't re-schedule his appointment with a telephone. Weird. He got really argumentative. Don't waste your time with these guys.
Awesome Customer Service!!!
by Robert in Meridian , 10/19/2011
I just had a new opener installed and Action Garage Door knows what customer service is all about! They replaced my old opener, programmed three remotes (for two separate doors) to work together (which apparently meant changing out a logic board), plus gave me a separate code for my existing key pad so I could open either door. They saw my other door had a bad install on the opener. The technician re-hung that opener (too low and rubbing garage door) and then re-braced it (had been braced too narrowly by other company). I asked the technician if my older opener looked okay. He said the only issue is usually the gear wearing out. Mine was pretty bad. I asked if he could fix this also, and even though he had another appointment quickly approaching he did the repair. He only charged me extra for the gear, but added nothing to the bill for the help in getting the bad install from another company up to par and changing the board out and programming everything. What a great company!!!
by shawn , 01/04/2011
I am writing to say what a great experience I had in regards to costumer service with Action. I called and spoke to a very friendly and knowlegable office staffer, (Brenda). She kindly walked me through some troubleshooting measures with no luck as the my garage door would not close. She said she would have a seasoned tech call me ( Merril) which he did and again very accomadating. The end result a low battery on the wall control. All in all, a refeshing experience. I will recommend and use action in the future. Hands down. Shawn
by Jim , 10/04/2010
Action Garage Door did an excellent job on my door and they sold me a Genie opener that is performing very well. This is the best door and opener that I have ever had. I would highly recommend Action to anyone and everyone.
by Mark , 10/04/2010
Action Garage Door did a phenomenal job for me, not only is the door excellent, but the Genie Opener works great. I would highly recommend them
Thank you so much
by Saved my job , 09/15/2010
Action Garage Door was the most pro door co I have ever delt with they were on timegood price and saved my job. I would never use any other Door Co.
Very happy customer
by customer , 07/13/2010
I called Action with a broken spring. They were able to fix it the next day at a reasonable price. Additionally, the repairman offered advice to keep the door running smoothly and was pleasant and professional. I would definitely recommend Action Garage Door.
by Aaron , 06/15/2010
If I could give them a negative star I would. Garage was broken into had over $10,000 dollars in bikes stolen and Action Garage feels they are not responsible. Intruders were able to simply lift open the new garage doors which were bought and installed by Action. The lock mechanism was faulty as the repairman explained stating he could not make the door lock. The following day they were back to remove the openers and install a different brand which lock. After submitting the claim to my insurance company I asked Action garage to cover my deductible which I felt was fair. Action Garage accused me of tampering with the locks and sent a letter saying sorry for the loss
by Happy Customer , 01/07/2010
Action Garage Door responded quickily and fixed my broken garage door in a matter of no time at all! My garage runs perfectly now!!They were very helpful and I would use them again.