Ace is the BEST! by
Ace Plumbing is the best! I got taken for a ride when another, very large plumbing service in the area way overcharged me to snake my toilet, then quoted me a ridiculous price to replace it. Tom gave me free advice over the phone about whether I even needed a new toilet, then when the time finally came to replace it, Ace Plumbing scheduled the job when it was convenient for me and replaced my toilet for a low hourly rate. I recommend Ace Plumbing to everyone I meet!
Plumbing work by
Tom is knowledgeable, reasonably priced, fast and honest. I would not hire anyone else for plumbing work. He was willing to come on short notice to fix shoddy work done by another plumber before a home inspection on our house for sale. He was a great problem solver when he encountered an unusual situation.
Great service by
Awesome service. I smelled a gas leak outside my home, and had a service tech come out to inspect it. He was very friendly and knowledgeable. Not only did he detect what my problem was, which was my furnace, but he inspected free of charge. He also recommended me to a local company who could help fix my problem. Thanks ACE for helping me out. Also, FYI, for those who commented that these reviews were "padded" by people who work with ACE Pluming and Gas Works, I am in the military (Washington Army National Guard) full time and i am in no way affiliated with this company. I will definately use them again in the future.- Benny
Satisfied returning customer by
My mobile home shower has leaked for several years and has been looked at by a few plumbers. Ace was able to fix the problem others couldn't. Hot water leak? Ace saved my day. And when my pipes froze this winter Tom was able to talk me thru what to do even though he couldn't come by the house. Will use Ace again. Small biz for the win!
Not recommended by
I really feel these reviews have been padded by Tom's staff or else these people all had really simple issues. If you have more than a clogged drain go somewhere else. Very bad service.
I can't say enough by
This is a second experience with Tom...great response time and VERY reasonable...he is the go to guy...Thanks Tom!!!!
Great service and very professional by
We called with a minor leak in the garage, Tom was able to fit us in and came right out. He provided us with professional and friendly customer service. I would definitely recommend Tom and Ace plumbing.
Ace is Great!!! by
The Singers -
We had an emergency leak and Tom was able to squeeze us in to his schedule and come out and take care of it for us. They did a great job and even though it was tough, kept a great attitude. The price was more then fair. It is assuring to know that there is a plumbing company that I can trust that still believes in customer service. Thanks Tom and Bear for a job well done. We would not even think about using anyone else.
Mrs. Gilberts by
Mrs. Gilberts -
Thank you Tom for a great job on our bathroom remodel. We wanted to change out the old tub that was cracked and have a new jetted tub with a heater installed.Tom and his crew did a wonderful job. Very clean, quick, friendly, and helpfull thruout the process. Great prices too! I give ACE five stars in my book.
Horrible Service-BEWARE by
Got scammed -
Tom is such so unprofessional it's ridiculous. I gave him a deposit for him to complete a job on our new construction home. We failed TWO inspections and the inspector had to tell us to tell him the correct design that would pass to code for the rough in plumbing on just the bottom floor. I'm a reasonable person and don't believe that two failed inspections is quality work. I let him know that I would like a refund and would not feel comfortable with completing the two additional floors. He only gave me back some of the money and kept the rest. After calling him numerous times and no response he finally answered and said I was harrasing him. I still did not recieve the rest of my money. If you dont't have a contigency fund to pay two plumbers I would NOT recommend ACE plumbing. Total rip off!!!
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