Poorly Run Office by
Wendy B -
I used to be a patient there until I was berated for being unaware of an outstanding balance by the office manager. It was only a couple hundred bucks, and I had been a patient there for YEARS. I have ALWAYS paid my bills. She talked down to me, yelled at me, and had me in tears. When I saw the doc, while still crying, he asked me if I would like his help in understanding the bill (as I had 100% coverage in insurance and didn't understand the coding so that I could call my insurance company). Donna, the office mgr stormed into the private room I was in and started yelling MORE and telling me that it was NOT the doctors job to go over BILLING!!! I left and never went back. When I think of this place I still get anxiety issues.
DO NOT RECOMMEND by
Ridiculous wait times, literally 3,4 and 5 hour wait for a scheduled and confirmed appointment. Wait times depend on how many staff members walked out on them that day. The main doctor schedules his first patient around 8:30 am but I saw in come in the back door 10:45am.Never apologized, no mention of an emergency- standard practice. And when lunch time comes, he doesn't take that hour to catch up, he leaves you sit in the exam room. On Wednesday, the pharmaceutical reps come to hand out free samples- they go right back ahead and you'll wait even longer. treats the staff as poorly as patients. High staff turn-over. Not one of the photo's of the providers on this website are still working there other than Dr. Moon. He's r & I find him arrogant.. Staff could care less. Never ask "how are you feeling". Went to this office for about a year, due to accident case, assigned to that office, no choice. every visit the same poor service.
Accelerated pain and rehab by
I live over an hour and a half away from Dr Moon and drove all the way into Vegas because I had an appointment with another clinic. I lost my small town doctor who had been treating my back pain due to the buy outs of all the Drs offices in my town. The original clinic I had my appt with was closed when I got there and I was on the verge of tears when I got on my phone and did a search and Accelerated pain and rehab came up. I called and explained my situation and the receptionist got me in immediately. They even called my doctor in my home town and got my records faxed there and were very helpful and friendly. I was a little nervous because Id never been to anyone but my primary care Dr and didn't know what to expect. Dr Moon came in and immediately put me at ease. He was friendly and made me laugh and took xrays and gave me some injections right there in the office. He was knowledgable and treated me like a friend. I was very impressed with the level of care I recieved and how well I
client feeling good = by
thank you for the promiss of feeling good and living life happy and healthy........... mindy
View all reviews for Accelerated Rehabilitation And Pain Center