Does not answer the BBB
by still pissed , 04/28/2010
Complaint ID#: 15019799Business Name: ABACUS INSURANCE AGENCYYour BBB has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company. Your BBB develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company's failure to promptly give attention to the matter will be reflected in the report we give to consumers about them.As a mediation agency, your BBB can never settle all complaints. We try to bring merchants and consumers together, and over 85% of all our complaints are resolved. In this case, however, there is nothing more we can do. You may wish to seek legal action in order to resolve this complaint.Sincerely,Valerie MichaudComplaint Resolution SpecialistBBB Complaint Departmentcomplaints@coastalcarolina.bbb.org
by DISSATISFIED CUSTOMER , 04/19/2010
PLEASE, THEY WILL NOT TELL YOU THAT YOU STILL HAVE ANOTHER PAYMENT ON YOUR PREMIUM AND THEY DO NOT KEEP UP WITH YOUR ADDRESS CHANGES. PLUS, THEY DO NOT RESPOND TO A BBB INQUIRY INTO A COMPLAINT ABOUT THEIR SERVICES. DO NOT USE THIS BUSINESS FOR YOUR INSURANCE AGENT!!!