by Kiss my gl-ASS! , 09/22/2009
Ok so I go to this place to get my windshield repaired. End up agreeing on getting 2 other windows replaced as well. We discussed and I was promissed OEM glass! part way through I go to check on how things were going only to see them trying to put the crappiest glass I ever seen in my $30,000 truck! I told the manager" Hey whats going on?" he said someone screwed up and he promises to make it right and install the Carlite glass as promised. I told him ok and left. when I returned I still didnt even have the glass promised. After spending the day there I was pissed and just wanted to go. because windows were tinted I was informed not to roll them down for 3 days. 1st time I rolled them down the window fell! then I realized my molding wasnt properly replaced I had gobbs of glue seeping inside my truck and they chipped my paint! When I called about this I was told by the owner that his 24hr shop is closed for the weekend and Im out of luck till tuesday! The owner himself is a liar!
You pay for what you get!!!
by S , 04/25/2010
Yes....its true, this place is cheap. Now let me tell you why....They do extremely horrible work. I paid $130.00 to get winshield replaced and ended up having to take it back 3 times. They ruined the weather stripping, and said it wasnt there fault. Obviously, it was, I took it in in perfect condition, Also they didnt replace it properly, I was driving down the road the day after i got it back and the entire top section came flying off. Also, I dont think they even used the correct size of glass, and i believe that is why we are having such difficulty with the weather stripping. I highly suggest you do not take your business to this company, unless you are looking for half assed work. I wouldnt even call it half assed honestly. They are horrible and obviosly I hope to save other consumers the hassle of dealing with this company, and that is why Im taking the time out to write this. It may be cheaper, but its not worth it. Also is dangerous!!!Please take heed to warning.
by Ele913 , 04/06/2011
The windshield was the wrong windshield (I was expecting OEM glass), and they replaced the 4 inch bluish tint strip with an 8 inch black monstrosity. I talked to the dealership right away and told them that everything was incorrect. After many, many phone calls nothing was resolved. I went and met with AA owner, Hector and he yelled at me and told me that I was wrong and everything he did was right. He didn't listen to my complaints and just yelled. After having my husband (who was deployed through all of this) step in and talk to Hector, it took over 6 months to only get the tint strip replaced with something more reasonable. Not even a month after AA fixed it, the windshield cracked due to too much stress on the window. I wouldn't recommend AA to my worst enemy.
I agree; horrible
by elle , 02/22/2011
Took them much too long, glass never aligned correctly, broke parts in my door panel, broke my door handle, denied they were at fault & refused to fix. Incompetent crooks
intitled to your own opinion
by Jenny , 06/28/2011
This is a good company. Very friendly and they worked around my schedule.
Do not take your business here
by S , 04/26/2010
They do horrible work.Dont do it correctly and then refuse to repair. Its dangerous to get your glass done here. The owner is a liar, and they can care less about your familys safety!!!!