A Caring Vet

http://acaringvet.com/

(801) 701-3431

360 N State Street, Suite D
Lindon, UT 84042

North of Lindon City Center, south of Pizza Factory and Los Hermanos, across from Haun's Automotive

OPEN NOW

Tuesday 9:00am - 6:00pm (show)

Monday 9:00am - 6:00pm

Tuesday 9:00am - 6:00pm

Wednesday closed

Thursday 9:00am - 6:00pm

Friday 9:00am - 6:00pm

Saturday 9:00am - 6:00pm

Sunday closed (hide)

North of Lindon City Center, south of Pizza Factory and Los Hermanos, across from Haun's Automotive

40.3436979 -111.7216906
http://www.dexknows.com/business_profiles/a_caring_vet-b2131382

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'Caring Paws' is our charitable trust to help provide lifesaving care for pets.

We don't just care for your pet, we care about your pet

Hours:
MON 9:00am - 6:00pm TUE 9:00am - 6:00pm WED closed THURS 9:00am - 6:00pm FRI 9:00am - 6:00pm SAT 9:00am - 6:00pm SUN closed
Description: A Caring Vet of Lindon, UT, offers compassionate medical care for your companion animal. With over 37 years of combined experience, our doctors can diagnose and treat most injuries and illnesses. Our clinic uses state-of-the-art medical equipment and has an in-house laboratory.

Our services include emergencies and urgent care, surgery, dentistry, pain management, and behavior and nutritional consultations. We also provide hospice care for pets with terminal illnesses as well as at-home euthanasia.

Owned and operated by Dr. Eric Hansen, we believe the greatest thing about being a veterinarian is helping people get the most from their relationships with animals, and helping animals get the most from their relationships with people at the same time.

At A Caring Vet, we are open on Saturdays and see all your pets including:

• Dogs
• Cats
• Reptiles
• Rabbits
• Ferrets
• Birds
• Chinchillas
• Guinea pigs

Dr. Hansen grew up in Provo, UT, and knew he wanted to be a veterinarian from a very early age. As a youngster he practiced on his family's pets and as a Boy Scout he completed the Veterinary Science Merit Badge. He graduated from BYU with a BS in Animal Science. Dr. Hansen attended Veterinary Medical School at Washington State University, graduating with honors in 2001. He then attended Texas A&M University, studying veterinary pathology from 2001 to 2003. In 2003 he returned to Utah Valley to practice veterinary medicine and started A Caring Vet in September 2010.

Dr. Hansen currently provides volunteer medical services for Great Basin Wildlife Rehabilitation's bear program, as well as with the Utah County Medical Reserve Corps and the Utah Emergency Animal Response Coalition (UEARC). He is also an active member of the Utah Veterinary Medical Association.

Call A Caring Vet today for an appointment and let us help you and your pets get the most out of life!

Category: Environment|Mobile Pet Services|Pet Grooming|Veterinarians

Service Area: Serving: Provo UT (Metro), Lindon UT

PHOTOS AND VIDEOS (3)

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Worst Vet experience ever!

by Courtney990 , 08/23/2014

If you live in the area, please don’t go to A Caring Vet in Lindon, Utah! Learn from our experience. As a responsible pet owner I am putting out our story as a warning to others.Under Dr. Hansen’s care our dog Otis:-Had a Mast Cell Cancer tumor misdiagnosed as “scar tissue” even with a needle aspiration test. Mast cell tumor cells are VERY easy to diagnose under a microscope. -Had a wound sutured THE WRONG WAY twice. Our dog suffered for two weeks dealing with a wound that continued to open up. We watched him carefully and continue to call the vet office and make appointments to treat the wound, but Dr. Hansen continue suture the wound wrong and reported that there was nothing else that could be done, like stapling the wound together. Dr. Hansen also implied that we were doing something wrong when Otis’s care. Our new competent vet re-sutured the wound and put in metal staples. He confirmed that the wound was sutured wrong in the first place AND WOULD HAVE CONTINUED TO OPEN UP!There’s more things you can expect from A Caring Vet:-Frequent mistakes with appointment times. We finally left A Caring Vet after one too many “double booked” appointments where Dr. Hansen did not have time to meet with us due to a scheduling mistake. The last time Otis was sick with an infection related to his open suture wound that was Dr. Hansen’s fault. Dr. Hansen was in a bad mood, so he pushed Otis around roughly to get to his suture site as Otis is afraid of vets. Otis was sick and scared and he didn’t deserve rough treatment!-Frequent medication mistakes that I caught because I am a nurse. The mistakes continued even after I pointed them out.-Several procedure appointments where we left Otis there ALL DAY to have a teeth cleaning or an x-ray and Dr. Hansen’s staff didn’t have time to complete the procedure. That’s just bad management.-When you arrive for your “double-booked” appointment, office staff claim that they tried to contact you beforehand when there is no evidence on your phone that they did since we have caller ID.Otis suffered under the care of Dr. Hansen and we were constantly inconvenienced and lied to at A Caring Vet. There are so many more things that occurred but I have a word limit ! I hope Otis forgives us for the unnecessary pain and suffering he went through under Dr. Hansen’s care. My husband and I just want to get the word out. We don’t want anyone else (person or animal) to go through what we did.

Response from Business - 09/11/2014
First of all, I am very sorry your and Otis' experience ended with so much misunderstanding. I truly value my relationships with my patients and clients and strive to give value in the services I provide, and if a client doesn't feel they have received a good value I will do what I can to make it right. I am sorry I did not get a chance to do this for you and Otis, and wish you both the best.In regards to the initial aspirate of Otis' mast cell tumor, yes, it is generally very easy to identify cancerous mast cells under a microscope. However, no mast cells were present in Otis' sample. Please understand that mast cell tumors infiltrate the existing fibrous connective tissue of the area they occupy. The microscopic analysis of Otis' tumor specifically referenced the large amounts of fibrous tissue associated with his mass, labeling it 'Mast Cell Tumor, Grade II, with prominent fibrosis'. Apparently Otis' sample simply came from an area of the mass with fibrous tissue rather than mast cells.In regards to closing his wound incorrectly, Otis' initial sutures and wound were closed correctly for 2 weeks after surgery, which is normally sufficient time for a clean surgical wound like his to close, knit and heal to the point that sutures are no longer necessary. His problems started after this initial 2 week period. I am sorry you felt I laid some blame on you in this but his wound was opening up at home and I was searching for the cause so I could know best how to prevent it. As far as closing it with staples, you never asked what my plan was when the wound opened the 2nd time. I do have and use surgical staples, when I feel they are necessary, and they were a part of the list of possibilities I was considering to treat Otis when your husband left without warning and never returned.We do not double book appointments. On the other hand, we do not refuse to see urgently sick or injured patients because our appointment schedule is already full.

Excellent!

by momof3 , 03/30/2011

I brought my cat in to see Dr. Hansen. He is very professional. He answered all my questions and was very reassuring. I will definitely be going back!

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