ROLL UP DOORS DIRECT - YOUR CUSTOMER SERVICE SUCKS by
brian kingwill -
Worst experience ever - terrible customer service - Leslie should be fired, will never buy from them again. I ordered a door from Leslie, she took my money, told her i wanted to collect from the GA factory the next day. Drove 8 hours (4 each way) from SC to GA, truck and trailer, $200 in gas. Got there - NO DOOR - factory said 2 weeks before they would make it. I promised my customer installation within a few days based on Leslie at Roll Up Doors Direct. I expected Roll up doors direct to ship the door to me free - no says Leslie and just refunds my money. ROLL UP DOORS DIRECT - YOUR CUSTOMER SERVICE SUCKS - The measure of a good company is how they fix the problems they create - Roll up doors direct is the worst experience i have ever had.
Roll up door with great service. by
Boss Man -
I ordered my door online and got a confirmation email and a follow up phone call to confirm my door details. Product arrived within the time frame. High quality door with the latch and most parts already fitted. Instruction and video helped. I will be ordering another door for my new garage. Sheryl was very helpful and it was good to talk to a person who knew the product.
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