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EL
Erika L.

04/29/2016

Provided by YP.com

Do not live here!!! Living here was tolerable, until I got a job across the country and needed to move. They charge you for absolutely everything they can find. To start, this complex is already overpriced for what you get. The appliances and units are very outdated. They raise the rent a ridiculous amount every year but use the money for mundane things like chandeliers in the lobby. They are slowly renovating the units but the bathrooms are still terrible with old sinks and bathtubs. They don't even have thermostats in the units! There are many other buildings for similar prices that are more up to date and have much better management. They took every opportunity of us leaving to make it as difficult and expensive as possible. I lived there less than 2 years, am an extremely clean person, and they charged me over $600 in cleaning fees when I moved out. I had HIRED people to clean the unit and they still did this. I would not recommend anyone live in this apartment complex!

T
thomascheatle

04/30/2014

Provided by YPmobile
This place is a dump, nothing luxurious about this place

To anyone wanting to live here,

Let me start with the front door staff...amazing some of the best around. If it wasn't for these guys this place would be a complete loss. Other than that the building is falling apart, constantly drilling and fixing of the place. They literally have rats all over the place. It smells like sewer. The people in the office are completely useless. I'm sorry to say that I called this place home for a year, it's a complete joke that they can even charge rent. If you are thinking of moving here don't be fooled by the roof top pool, it's never open either. The views are great but there plenty of other great newer buildings in the city. Unless you want to live in the slums of lake shore drive

H
hawthorne

10/11/2007

Provided by YP.com
Terrible place to live. Terrible place to park. Terrible management. Elevators are terrible.

I strongly do not recommend renting here, as they raise the rates on average of $100 - $150 a month after each year of living there (I am now paying $1,600 a month w/o parking -- and it started at $1,450). Also, the elevators are terrible (never seek the bottom floor, not clean (have seen vomit many times on floor on weekends), and are very slow... take MINUTES to reach the middle floors. I cannot even imagine what it would be like to live near the top. The doorman is polite only when tipped, none of the garage employees can be understood, and their logic for claiming incidents is ridiculous (for instance, you cannot claim damage on your car once you leave the building -- even though the lighting is so poor you cannot see any damage done to your vehicle while inside.



Parties that they thrown for their residents are about as cheap as a high school party (especially considering the amount of money paid per year).



Constant problems with heating and air cooling systems -- odd smells coming from vents in the bathroom. Very old vinyl "tile" in kitchen, old appliances, bathroom looks like it has never been updated.



Hawthorne House's management will also not do anything regarding the parking (they need to hire a different company that accepts responsibility for their actions) -- so again, do NOT rent from this place.



GQ (the manager at GO parking -- which is the company Hawthorne uses) will ruin your car, and make you pay for it. They squeal the tires, shift without applying brakes (automatic transmission failure at 9000 miles), and will dent your bumper and tell you that it is your fault. They also have scratched my car 3 separate times, and will not ever admit fault. They have standard letters that are sent out to customers for any damage that was incurred to your car by them. They can't speak proper English (extremely hard to understand what they are saying), and are very aggressive when damage has been made to your car.

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 773-529-1590

Phone: 312-274-2000

Fax: 773-528-0677

Neighborhoods
North Side, Lakeview, Lake View East
AKA

Hawthorne House Apartments

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