Buffalo Transportation Inc.

Write a Review716-877-5600

OPEN NOW - Open 24 Hours

This company is terrible. I hired them to bring my mother home from the hospital. They were told ahead of time that I had 3 stairs and my husband would help if needed. They sent my mother home with a woman driver who stated she had never been trained on stairs. Consequenly, my husband brought the wheelchair up the stairs while the woman stabilized the foot rests. If I had wanted him to do that we could have brought her home ourselves without hiring a van service. The manager(?) I spoke with was unapologetic and offered no compensation. As a former nurse manager who dealt with many van services, I can state without hesitation, this company is one of the worst in my book.

THEY ARE PROMPT AND RELIABLE. THE CUSTOMER SERVICE OVER THE PHONE IS EXCELLENT. WHEN THEY ARE RUNNING BEHIND THEY CALL AND LET ME KNOW WHAT TO EXPECT/

I would like to thank Buffalo Transportation for its help in transportation of our mother from nursing home when no other transportation companies refused.
Thank you very much !!!!! You guys are the best!!!!

Car # 52 Eldo was the best driver he pick me up on time made sure he got out to make sure that I did not need help get in got me there on time and when I called to let him know I was done he was back to get me quickly. was nice and kind and was helpful I highly recommend him as a driver thank you ever much Mr Eldo keep up the good work.

I wanted for over a hour and taxi never came. Called 4 times and they kept telling me he would be there in ten minutes. I ended up having to reschedule my appointment. Do not use this service

The most horrid car service company you will find on the face of this earth, no wait - the entirety of the Universe. Phone Reps rude to the point where they tell you to wait for a driver but had actually cancel your ticket - making me wait for two hours in the cold for no driver. WARNING, IF YOU HAVE TO USE A TAXI, DO NOT USE BUFFALO TRANSPORTATION

The best survice ever!!! The staff is very nice and very friendly. Would defenetly use them again!!!

I am so glad I picked buffalo transportation. The gentleman that drove me from greyhound, helped me with my bags, and was very professional.I wrote down his car number because I was very happy with his services.Everyone should drive 501.

Very good Medical Transportation service. Clean Van courteous driver.

Professional, quick and friendly driver was able to give me tips and recommendations on restaurants and events. I use buffalo transportation consistently and they never let down always timely and quick to get me to my destination. friendly and timely staff.

Great and fast service good clean cars would recommend always order

Worse company ever, never show up, smoke in the car. Rude. Only giving one star because I have to.

Only 1 star since the system won't take 0, I have to use them for my medical always late, miss appointments, drivers smoke and very rude.

Cab never shows up, despite repeated calls to dispatch and being told that the taxi is less than 5 minutes away. Waited over an hour, then called Liberty.

Cab never shows up, despite repeated calls to dispatch and being told that the taxi is less than 5 minutes away. Waited over an hour, then called Liberty.

Never even showed up, despite dispatch repeatedly claiming taxi was less than 5 minutes away. USE A DIFFERENT COMPANY.

Driver refused to pull up or help me with my bags. Once I entered the car it smelled like stale cigarettes . While driving he decided to text and drive and answer a few phone calls while tailgating the car in front of us . When I got out and tried to carry all of my bags and open the door I have him his undeserving tip he counted it Infront of me and then sped away without a word.

SO GOT RIPPED OFF THE HIGHEST PRICE EVER PLUS WAITED OVER A HALF HR & DROPED OFF @ WRONG ADDRESS ! THE WORST IS 3xs HIGHER THAN ANY OTHER CAB I SO REPORTED THEM THEY CHARGED US $16.50 FOR ONLY 3.4 MILES When KENMORE Charges $7.50 !! PLUS NEVER TAKE BUF ON THRUWAY HAVE WHEELS SET ! I KNOW WATCHED THERE METER TLT RIP OFF CAB CO PLUS RIPPING OFF UR GOVERMENT MEDICADE !! US TAX PAYERS

I was treated so rudely by the dispatcher and the driver over the phone. After 45 minutes waiting I cancelled. I'll get groceries another day, it's not worth being treated this way.

I switched from Liberty because they were rude and insulting and one driver screamed at us for having a less than 5.00 fare.

There are NO good taxi companies in Buffalo NY

He didn't use the meter and to make payment by card, I was forced to input all my information onto the screen. Later on, found out that the driver used my card to make an illegal purchase. Never taking this again.