Solomon Ford

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CLOSED NOW - Opens at 9:00am

I have had a horrible experience with Solomon Ford Dealership in Brownsville, PA. I was interested in purchasing a brand new vehicle and the sales manager was completely unreasonable when it came to breaking my purchase price down to the monthly payment. They refuse to look at my partnership plan through my place of employment. The sales consultant was honestly trying to make the sale but his manager kept interrupting our conversation telling me to “not to worry with the numbers because they will look big on paper”. He acted like we were stupid when my fiancé and I both have degrees in business. The sales manager only wanted to talk numbers in the sales parking lot and not on paper. We went home empty handed and inquired for them to send us a break down. The sales manager called us with a new monthly payment and wanted us to agree to it without showing us anything. He said here’s your break down; give me X dollars and your trade in and your monthly payment will be X dollars. I said that’s all fine and well but I’m not going to agree with anything until I see it broken down and I’m not giving you a free vehicle. He gave me 45 minutes to call back and agree with the new monthly payment or the offer was over or I could give him some money to hold the offer until Monday. I said “Don’t worry about it because we are done here!” He then proceeded to tell me to never step foot on his lot again! Is this how you treat your customer? I just wanted information on where this payment was coming from and he refused. I expected this type of behavior from a used car lot but not a Ford Dealership! After this experience, I don’t believe we will buy Ford. I would rather deal with Dodge or Chevy.