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Reviews

07/12/2013

Protect Your Wallet From Them

Before going there,check reviews on google review, yelp etc. and you will see how terrible they are. I didn't do it and regretted so much.Here is my experience.5 minutes doctor visit for ordinary coughing symptoms charged me $300+. They also have the worst administrative staff ever. If there is a billing problem from the clinic, you will have the most difficult time to find their office manager to talk with. Regarding their misrepresentation made by their staff that caused my loss, the office manager said to me "go file a complaint". Of course, she would say so, because she knows that their headquarter office will throw my complaint in trash can and I will receive the collection notice anyway. This place is a best sample of the worst part of medical care service industry in the States. They know that people have to go to see their doctors when people are sick, therefore, they are not worried about their low quality service and poor attitude.

10/01/2012

was told to turn in phyicians aid by medicare

i was told to turn in urgent care / physicians aid to medicare for not doing anything but put a disabled person in more pain due to not caring to even check about previous condition / then send a bill for doing nothing when they lied i woud not be billed since they flat out did not do anything or let me see a real doctor. as i say i was told to turn the place in by medicare for draining medicare and sending a bill for doing nothing!

09/10/2011

Stupid people

These people suck! They are a waste of time and money. These people have the worst communication between patients and themselves. First problem was that they required me to see one of their physicians in order to get the Mirena IUD even though I had already seen a physician from another one of their facilities. Next problem was that I received a voice mail from the doctor I was going to see the day before my appointment asking me what my appointment was about. Even worse, during the appointment session the the doctor was unimpressive, lacked confidence, and was asking the doctor next door questions. When I set up the appointment to have the Mirena IUD procedure the doctor calls 2 hours before my appointment (even though she had 2 weeks to tell me beforehand) that I couldn't have it or I would be in pain. Called corporate and talked to regional manager Gretchin. I not once received an apology and the only words that she said was "OK."

03/02/2011

A follow up to no follow ups

Unfortunately, I'm not sure how to edit a review, so I'll repost with 5 stars for balance. I contacted Dr. Moore of Rocky Mountain Urgent Care, and he explained that it isn't their policy to not follow up with patients they've already seen. It seems there must have been a misunderstanding. I trust that RMUC will get this issue resolved, and I appreciate them taking the time to respond to my concerns.

03/02/2011

beware - no follow up questions allowed!

I went to the Boulder Rocky Mountain Urgent Care with an open and shut case of tonsillitis (although they were out of strep paper, so the doctor didn't perform the test). I was prescribed Amoxycillin, and finished the 10 days of meds. On day 11, I felt a little sniffly again, and on day 12 I noticed some white spots on my throat, but still feeling OK. I called RMUC and was told that since my visit was through Urgent Care, I'd have to come back in for a second visit if I had any questions. And pay for a second visit. The administrator wouldn't answer any follow up questions, and said if I had questions I'd need to come back in. Since it's still uncertain how my insurance will bill my doctor's visit, and since it could just be a cold, I'd rather not pay for a second potential $300 visit. In fact, I won't be visiting Rocky Mountain Urgent Care again.

10/21/2010

HIDDEN CHARGES!

I've used Rocky Mountain Urgent Care for years. I went in last year and requested a strep test. They billed me $349 for the strep test!! The actual rapid strep test was $27. The facility fee was $160. I agreed to pay both of those fees >> BUT >> in addition to that they also charged me $162.00 for NEW Patient Detailed Visit fee. This is unreasonable, unwarranted, and abusive billing.I made several attempts to contact them by phone and wrote them a letter but no response, until 7 months later when I was contacted by collections.

cici

12/02/2009

Rocky Mountain Urgent Care

Hello My Name is Cecilia Calderon Iam Just writting you to ask you a question and its if you are hiring in this moment and if you are please let me know at my Email [email protected] Thank you for your time .

cici

12/02/2009

Rocky Mountain Urgent Care

Hello My Name is Cecilia Calderon Iam Just writting you to ask you a question and its if you are hiring in this moment and if you are please let me know at my Email [email protected] Thank you for your time .

cici

12/02/2009

Rocky Mountain Urgent Care

Hello My Name is Cecilia Calderon Iam Just writting you to ask you a question and its if you are hiring in this moment and if you are please let me know at my Email [email protected] Thank you for your time .

cici

12/02/2009

Rocky Mountain Urgent Care

Hello My Name is Cecilia Calderon Iam Just writting you to ask you a question and its if you are hiring in this moment and if you are please let me know at my Email [email protected] Thank you for your time .

cici

12/02/2009

Rocky Mountain Urgent Care

Hello My Name is Cecilia Calderon Iam Just writting you to ask you a question and its if you are hiring in this moment and if you are please let me know at my Email [email protected] Thank you for your time .

cici

12/02/2009

Rocky Mountain Urgent Care

Hello My Name is Cecilia Calderon Iam Just writting you to ask you a question and its if you are hiring in this moment and if you are please let me know at my Email [email protected] Thank you for your time .

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 303-499-4892

Location
Meadows on the Parkway
Neighborhoods
Frasier Meadows, East Boulder
Categories
Physicians & Surgeons, Physicians & Surgeons, Emergency Medicine, Physicians & Surgeons, Family Medicine & General Practice
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