Alterations Plus

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Alterations plus bailed on finishing my wedding dress two weeks before my wedding. It was so poorly done at my fitting 14 days before my wedding, I was horrified. When I voiced my concern, the owner Cheryl, offered me my money back. I explained to her this wasn't about the money but rather that I needed a dress and time was rapidly running out. I had previously tried contacting her so we weren't doing this at the last minute but her assistant Robin told me that Cheryl would call me when she was ready. The slip was sewn on backwards, the sleeves were sewn on backwards, she had lined it 6 inches too short and the waist cut across my bust as well as the shoulder seams were at my collarbones. She finally conceded that she could fix it and have it ready two days before my wedding. I elected to take my fabric and money and go elsewhere as I was so horrified by her "professional Skills" She told me that she felt "real bad" in a totally flat tone and never apologized for the enormous amount of stress she was causing. She also backed out on her word to reimburse me for the fabric that was purchased on HER recommendation. Do business with Alterations Plus at your own risk. This business has no problem breaking promises, not honoring business deals and leaving you hanging.

The bridal shop where I bought all of my bridesmaid dresses for my wedding suggested Alterations Plus so I sent my bridesmaids there with their dresses. The 4 of of them went within in 2 days of each other and I was able to go along with the 4th girl. The lady that runs the business pulled the dress up to thigh length (this dress was supposed to be knee length) and asked if that was great. I was nice and said oh no, you didn't do this to the other 3 girls did you? She was such an airhead that she did not remember this same celadon green dress from 3 girls the day prior so then I really got worried. When it came time to pay, the price was absolutely ridiculous but we paid it anyway. A week later (2 weeks before my wedding), I got a call from the same lady telling me she didn't think that she could hem the dresses and to come pick them up for a refund. I was shocked. Luckily, I picked up the dresses (one of which she had started to try to hem) and found someone much more capable of doing the alterations.

Altered my wedding dress. Was very thorough and helpful and the dress fit perfectly. I wasn't even sure what i needed but she knew and wasn't afraid to give her opinion but without being pushy. I didn't have to worry about my dress for a second thru the entire wedding, it stayed on and stayed comfortable.