Lovelady Plumbing Co

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Exceptional, professional service. Family operated company, they care of their customers just like family! I truly felt that way!

On Monday, June 8, I called Lovelady plumbing because we needed a plumber to come out and snake the drain from our AC unit to the outdoor pipe. I spoke to the manager on the phone about exactly what I needed done and she quoted me a price. I scheduled an appointment for the next day. Two plumbers came out, climbed into my attic, blew in the pipe, told me they didn't have the tool for the job, said the pipe was clear, charged me $95, and left. They also gave me some line about how an AC unit isn't supposed to produce condensation, which 6th grade science would tell you is wrong: when you take humid, hot air and cool it, water must come out.



The next day we realized the AC had kicked off again and went up to find the pan full and the pipe not draining. My husband called the main business number to complain and left his phone number, requesting a phone call, but the plumber called me back on my number. My husband spent ten minutes talking to the plumber, who insisted that the pipe was unclogged (despite the fact that we could see it was not). The plumber was pushy, interruptive, and in the end we paid $95 to have two guys come look around our attic and go home. If the woman on the phone when I first called had simply said they couldn't do the job (snake a pipe) then I would have saved nearly a hundred dollars.