Panchos Mexican Grill

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Steak Quesadilla is our favorite! We have been here 4 times so far. Look forward to going back. The food is really good and the staff is nice.

Beef burrito not nit cooked well. Bloody. Service sucks

When we first walked in I immediately turned to my boyfriend and said "what is that smell?"

No one was at the "host stand" but a girl came running from the mouth visibly chewing food the entire time. Get real.

Our server was super great. He was nice, helpful and did his job. He was also handsome and spoke English.

The bathrooms are clean and kept up.

My boyfriend thinks he got the wrong food, but he doesn't know. What he got was delicious.

My food was hot, fresh and delicious.

It annoyed me that even though I arrived about thirty minutes after opening, they were still setting the restaurant up. A girl came up and asked me if I had a sugar caddy. Then handed me one to put at the end of the table. Get real. They were sweeping, filling salt and pepper and doing opening side work the entire time.

The food runner was especially nice and had good table side manners.

The staff seems to be happy and was singing along with the radio and dancing. I like the atmosphere here.



The manager came over to my table and asked how my food was. Offered me a coke Togo. Yay, treat!



I'll definitely be back.



Good experience for Saturday lunch!

Absolutely horrible! I couldn't even chew the steak. Had to wait 15 minutes to pay full price for the crappy food and only one drink offer. Wow.

Horrible. Went May 8th for our 15th wedding anniversary. Food was horrible and the manager was rude and arrogant. Told me that was just "too bad". Our first time and he accused me of being there before and complaining. I ordered a grilled chicken sandwich. The chicken was very thin and overcooked and almost crunchy it was so hard. Couldn't chew it. Didn't offer to make anything else...just told me too bad for me. Never even apologized. He SAW the chicken. It was obviously horrible. Bun was soaking wet. Plate was 1/3 filled with lettuce, tomatoes and jalapenos...which were runny. I was so shocked. This place will not be in business long. Husband's beans looked like diarrhea. Seriously. Gross!

i.e., A local favorite, or highly recommended becauseMost horrible experience I have ever had at a restaurant. Went on our 15th wedding anniversary. Chips and salsa were good. Food was HORRIBLE. I ordered a grilled chicken sandwich. Meat was so thin and overcooked that I could barely even cut it with a knife, much less chew it. The manager was insulting. He literally said to me, "too bad..nothing I can do". Didn't offer to recook it or cook anything else. Really stupid move since it's a new restaurant. Will never go back! I posted this on Facebook and got a LOT of responses that had the same experience. STAY AWAY!!

Horrible food..even more horrible employees. Management is the worst I have ever seen in my life. Food is disgusting and ALWAYS wrong. When you try and tell them they refuse to fix the problem and accuse you of being someone to goes out and complains to get a free meal. This is the 2nd time we have tried this place. The first time was bad..but the 2nd time was the worst experience I have ever had anywhere dining. The manager basically is just insulting and literally says "TOO BAD". Exact words. This place should be shut down. Maybe some of the other locations are okay..but this once definitely needs new management and employees.

WORST management ever! Ordered a grilled chicken sandwich. The chicken was thin, overcooked and could barely even cut it with a knife. The manager actually said to me, "too bad, we can't do anything". This was my first visit and he said that I had been there and complained before. REALLY???? Didn't offer to cook anything else, just said, "too bad". NEVER AGAIN! This restaurant won't last.

We have ate here twice. The first time they kept trying to charge someone else's card for our order. The second time they kept getting our orders wrong, charged over $50.00 and we ended up paying the amount because we got tired of arguing about the correct amount. We will never go here again, the food isn't even worth the hassle!!! If you do go, BEWARE!!!