MetroPet Veterinary Clinic

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DO NOT TAKE YOUR PET HERE!
I researched local exotic veterinarians to find a qualified provider to spay my 6 month old female rabbit. Spaying a rabbit is a high risk surgery, as they do not do well under anesthesia. I found Dr. Alice Toriello and was reassured that she was exotic animal certified and had done hundreds of rabbit spays/neutering. I consented to have Dr. Toriello perform the procedure. On the day of surgery, I dropped my rabbit off at 8:20am. I received a text message at 11:13am telling me that my rabbit was in surgery. I then received a phone call at 1:05pm saying that my rabbit was out of surgery and doing well. No complications. I was concerned that my rabbit had been in surgery and under anesthesia for almost 2 hours. This procedure should take at most 30-45 minutes without complications. I was told my rabbit would be ready for pick up at 3pm (only 2 hours of observation for a 2 hour procedure?!) I picked her up at 3pm and was handed an essentially unresponsive rabbit. I was told my the vet tech who brought her out to the car for me that " this was normal, she was under anesthesia a longer amount of time because a brand new vet they were training performed the surgery." "But, not to worry Dr. Toriello was in the room with them. Your rabbit will probably be like this the rest of the night." Not 40 mins after bringing her home she was dead. I never consented to have a high risk surgery performed by a brand new vet! It was careless to allow a inexperienced vet to take 2 hours to spay my rabbit. Leaving her under anesthesia for an unnecessary amount of time in order to train a new vet! They risked her life to allow a new brand to "try" a surgery. This risk, cost my pet her life. This is a deceitful and reckless medicine practice. Shame on Metropet for allowing this sort "accident" to happen. Save yourself the heartache and take your beloved pet anywhere else.

Best veterinary service we have ever received. Wouldn't trust anyone else to treat our dogs. They are patient, understanding and compassionate. They understand and respect the love you have for your pet.

Kathy Ratliff