Al's RV

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Andy and his staff are very professional and experienced! They follow up and follow through from the front desk to the mechanics. We have had our two mortorhomes (Tradewinds and Newmar Essex) plus a tow vehicle serviced with them for over 5 years. Since the company name hasn't changed in the past 22 years but ownership has, we highly recommend Al's RV in Bellingham, WA!!!

A few months ago I had a problem with my RV. Al's worked on it and afterwards there was a problem. Al's refunded what they charged me AND took care of the problem! You learn a lot about a service business when things don't go as planned, and Al's RV in Bellingham went above and beyond to make things right. I highly recommend.

Slow to learn, I wasted the benefit of the doubt (repeatedly) on these guys! $2700 spent 2010-2012. Far too many poorly executed repairs or scheduled work not completed as promised. Last straw July 2012 with only 1 of 5 requested repairs done competently. Poor results outweigh seemingly attractive hourly service rate! I understand that business was sold summer 2012 to employee technician and father. New owner technician himself did many of the shoddy repairs to my trailer while an employee there. In my experience, they grudgingly honor their service warranty. When it became clear I wouldn't be spending there again, they refused to honor their warranty on their last work. They appear to overbook, and so requested repairs often not completed or rushed jobs done outdoors in rain. NOT RECOMMENDED.

I would not do business with these guys unless you get a firm written not-to-exceed quote, otherwise expect to be overcharged. I took in a boat trailer to get 1 wheel bearing repacked and one new bearing-buddy because one had fallen off. They told me it would be done that day. It was not. The next day I received a call from Al's in which they told me that one wheel bearing was bad and the others marginal. I asked what it would cost to replace them all and was quoted approx. $250. The next day I picked up the trailer and got slapped with a bill for $542.97. Buyer Beware!