Lowe's Home Improvement

Write a Review304-250-2000

CLOSED NOW - Opens at 6:00am

I don’t know what has happened to Lowe’s in Beckley but the customer service is a zero!!!!!!
Can’t get people to assist you, No one will call you back. They contract out to people that don’t know what they are doing! Manager’s are useless! They will not take responsibility for sending unqualified contractors out for installation. They lie! lie! lie about installation times and dates! People we need to call the corporate offices for Lowe’s! I know I am not the only very dissatisfied customer!

i went to lowe's garage door had them to install year latter the door would not open, called local door company to come repair it they said the door was to big to use 2=4 lumber that they used to install he said it should of been mental to install door very poor install so i called lowe's said installer would call me that never happen still waiting phone calls to lowe's does no good installer never called after many more calls still no calls they use fly by night installers so sad i am disable in poor health

Horrible tile install job, kept putting off starting since February then did work in April and it's mid June now and still haven't completed!!

Tiles were cut bad leaving chipped edges, were installed crooked(unlevel and not plumb)! Extremely overpriced and terrible service, no one can answer anything but "someone" will get back with you!