Rocky Mountain RV & Marine

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They are great at first then after spending 32,000 on a boat they will tell you to get lost or charge for for repairs that of course are your fault, GO TO DM MARINE GREAT GUYS! I will never step foot in Rocky Mtn again wish they would burn to the ground.

I’ve been dealing with the fine folks at Rocky Mountain RV & Marine for almost 15 years. They have always treated me with respect and they go out of their way to make sure that I remain a satisfied customer. I’ve bought 2 Tracker boats and a Trail Runner travel trailer from them and every time I go into the dealership I am reminded that I made the right choice by deciding to purchase my outdoor toys from them. They are a great company to do business with.

During our Memorial Day weekend trip to Conchas Lake, we discovered that one of our pontoons on our SunTracker was leaking. I guess we must have hit a rock in the middle of the lake. Anyway, we took the pontoon to Rocky Mountain to have it repaired. A couple of days later we were watching the morning news and saw that the service department was on fire! Course, we freaked out because our pontoon was there. We called as soon as they were open and found out that the pontoon was fine and they would have the repair done by the middle of the week! Even though their service department had just burned to the ground and was a total disaster, they kept their word and had the pontoon back to us by that thursday. I really appreciated the fact that Rocky Mountain didn't delay any service issues while dealing with a disaster. We have done business with Rocky Mountain for over 10 years and have no issues with their customer service or fees for repairs.

I went in to Rocky Mountain RV one day to purchase a small prart for a friend's boat. I was greeted with smiles by the sales staff. This was not the case with the rude and condescending treatment I received at the parts counter. I will not return.

I would'nt take these guys a canoe to find a water leak. They probably could'nt find it. I bought a boat from these guys about yrs ago. I figured I could trust them to find a water leak in a boat they sold. I figured wrong. I got hosed for roughly 1900.00 for something they could not do which was repairing a water leak. They told me to dry off better before I got in the boat. I will talk trash about Rocky Mtn. every chance I get. I ended up taking my boat to D&M Marine here in Albuquerque, New Mexico. They fixed it and gave me a break because I had already got screwed. They even saved my vacation. I think the reason they charge so much is they have way to much overhead like employees and inventory

I have never been to a dealership as knowledgable, friendly and helpfull, as Rocky Mountain RV and Marine. Every employee walks around smiling and willing to help any one in need. It's obvious every employee loves their job and employer